Social Service Assistant

State of Oregon; Portland (OR); Presencial; USD 49.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

ODHS Employee Resource Group

Cost of Living Adjustments

Annual salary increases

Amazing benefits package

Public Service Loan Forgiveness (PSLF)

Veterans’ and Oregon National Guard -候

Descripción de la vacante

The Oregon Department of Human Services in Portland seeks a Family Time Coordinator (Social Service Assistant) to support child welfare efforts in the Portland office. The role runs Tuesday–Saturday, 10:00 AM–7:00 PM, and involves coordinating visitation plans and transportation for children and families.

Responsibilities include coordinating with case workers, reviewing visitation guidelines, and maintaining detailed records.

Formación

• Experience providing administrative support by coordinating schedules and maintaining organized records.
• Ability to narrate or document observations and information related to client cases with accuracy.

Responsabilidades

• Coordinate visitation agreements with case workers, clients, and caregivers.
• Plan visit schedules, locations, supervision levels, and safety measures.
• Explain visitation guidelines to clients and caregivers.
• Ensure children's safety and well-being during visits and transport; document outcomes.
• Communicate visitation expectations and respond to inquiries from caregivers and family members.
• Provide transportation support for children and others involved in cases.
• Maintain accurate records, prepare court notes, and participate in meetings.

Conocimientos

Administrative coordination

Clear communication

Trauma-informed practices

Intercultural competency

Experience with families

Educación

Associate degree

Descripción del empleo

Initial Posting Date: 10/15/2026 Application Deadline: 10/22/2026 Agency: Department of Human Services Salary Range: $4,408 - $6,114 Position Type: Employee Position Title: Social Service Assistant

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you!

We seek to fill a Family Time Coordinator (Social Service Assistant) position in our Portland office, located on Glisan Street. The work schedule for this position will be Tuesday – Saturday from 10AM – 7PM

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

• Implement and manage individual visitation agreements by coordinating with case workers, clients, and caregivers.
• Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.
• Review and explain visitation agreements and guidelines to clients, family members, and caregivers.
• Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.
• Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members.
• Provide transportation support for children and others associated with the case, supporting their emotional needs.
• Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position.
• One year of experience working in a human services or behavioral health setting.
• An associate degree in any field.
• An equivalent combination of education and experience.

Essential Attributes

• Experience providing administrative support by coordinating schedules, managing correspondence, and maintaining organized records.
• Experience narrating or documenting observations and information related to client cases, ensuring accurate and detailed record of activities and progress.
• Knowledge and experience using trauma-informed practices, integrating these values into client interactions and support services to promote healing and empowerment.
• Experience using clear communication skills to collaborate effectively with diverse populations, ensuring culturally sensitive and inclusive approaches in all interactions and service delivery.
• Experience working with children and families from a wide variety of backgrounds and able to demonstrate intercultural competency.

Working Conditions

Your work will be conducted in offices, participant's homes, and other community sites. This position requires a valid driver’s license and maintains an acceptable driving record. Occasional travel is required for attending meetings, training, and other case related activities. Some travel may be in hazardous weather conditions. Transportation and supervision of visitation may involve lifting and carrying younger children, car seats, diaper bags, or other items. The employees’ hours of work will be Tuesday – Saturday 10:00am – 7:00 PM hours of work may fluctuate based on service needs. Occasionally, overtime compensation may be required, including evening and weekend work.

You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. You may encounter stressful situations that will require quick decision-making skills. This position requires frequent activity including climbing stairs, walking on uneven terrain, assisting children into and out of car seats, this may include lifting, up to 40 pounds.

Background Checks and Requirements

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Employment Preference Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

General Information

This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification.

If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”