Family Tech Navigator & Empowerment Coach

Seven Hills Foundation, Inc.

Ashland (MA)

Hybrid

USD 39,000 - 47,000

Full time

14 days+

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Benefits offered by this job

Health Insurance
Enhanced Retirement Plan (employer 25-
Student Loan Assistance
Tuition Assistance

Job summary

Seven Hills Community Services is seeking a Family Liaison- Tech Navigator to empower families by connecting them with community resources and teaching them how to use smartphones, tablets and apps for independence and health management.

You will work with a multidisciplinary team, deliver coaching, and provide assistive technology training to families and participants in home and community settings.

Qualifications

  • High school diploma or GED required.
  • Standard driver’s license – class C or D; some roles may not require a license.
  • CPR/First Aid certification required.
  • 1–3 years of related experience.

Responsibilities

  • Foster connections between families/participants and community services.
  • Advocate for the multidisciplinary team on behalf of the family and participant needs.
  • Equip parents with tools to manage behavioral needs and health navigation.
  • Provide informal coaching and cultural mediation.
  • Develop and monitor holistic, person-centered care plans.
  • Provide health and safety education and resources to families.
  • Participate in 24-hour caregiver/participant consultation on a rotating basis.
  • Maintain confidential health records and complete required documentation.

Skills

Cultural sensitivity
Linguistic skills
Coaching/education

Education

High school diploma or GED

Tools

CPR/First Aid certification

Job description

Seven Hills Community Services is seeking a Family Liaison- Tech Navigator to empower families by connecting them with community resources and teaching them how to use smartphones, tablets and apps for independence and health management.

You will work with a multidisciplinary team, deliver coaching, and provide assistive technology training to families and participants in home and community settings.

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