Family Supports Coordinator - Part Time

Vance Airscoop; Flowery Branch (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Vance Airscoop in Flowery Branch, GA is seeking a Family Support Eligibility Specialist to interview applicants, determine eligibility for programs, and manage records of personal and financial data. You will assist program managers in granting services, monitor compliance, conduct annual reviews, and connect families with housing, food, and other resources while following official guidelines.

This role requires strong communication, attention to detail, and the ability to work with minimal

Qualifications

• High school diploma or GED with 3 years related social services experience, or higher degree with related experience.
• Ability to interview, assess, and determine eligibility for public assistance programs.
• Experience with data entry and documentation in case records.
• Strong communication skills and knowledge of program rules and regulations.

Responsibilities

• Interview, assess, and investigate applicants to determine eligibility.
• Maintain records and prepare routine intake forms.
• Assist in granting services and modifying contractual obligations.
• Perform annual reviews and home visits to ensure compliance.
• Process applications and reviews using established guidelines.
• Guide and oversee distribution of resources and community referrals.
• Work with minimal supervision.
• Utilize MS Office and QuickBooks to support reporting.

Skills

Interviewing

Data entry / Database skills

Client communication

Regulations interpretation

Microsoft Office

QuickBooks

Electronic Health Record system

Assessment skills

Education

High School Diploma or GED

Associate degree in human services

Bachelor's degree in human services

Two years at lower level position or equivalent

Tools

Electronic Health Record (EHR) system

Microsoft Excel

QuickBooks

Job description

Job Summary:

• Will interview and research applicants and recipients to determine eligibility for Family Support. Will create, collect, review and maintain records such as personal and financial data from program recipients. Will assist program manager in granting services, modifying contractual obligations, or releasing program participants.

Job Description

Must have or be able to:

• Conducts annual reviews and home visits to ensure compliance, quality and fidelity of program.
• Determines initial or continuing eligibility for social services programs
• Explains eligibility requirements, form completion, community resources for assistance, housing opportunities, and selection methods
• Facilitates client access to community resources, including housing, food, clothing, school programs, vocational opportunities or services
• Initiates procedures to grant, modify, deny or terminate eligibility and grants for various programs
• Interviews, assesses, and investigates applicants for public assistance to gather information pertinent to their application
• Locates and develops resources for families and/or applicants
• Prepares and assists applicants in completion of routine intake forms
• Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations
• Processes applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines
• Guides and oversees the distribution of resources.
• Assists in oversight of contractual agreements for Family Supports and respite services.
• Must be able to work with minimal supervision

Must be able to demonstrate

• Knowledge of program rules and regulations
• Skills with working with various databases and be able to utilize Electronic Health Record system
• Interviewing Skills
• Ability to make assessments
• Skills in communicating with clients about regulations and processes
• Ability to interpret client status/eligibility
• A proficiency in Microsoft Office Suite as well as Quickbooks.

Minimum Qualifications:

High School Diploma or GED AND three years of related social services experience OR Associate degree in a human services filed AND one year of related social services experience OR Bachelors in a human services field OR Two years at the lower level position or its equivalent.

Preferred Qualifications:

• Knowledge of individuals with a disability
• Experience working with families
• Excellent customer services skills.
• Bilingual – English to Spanish (Must be able to pass state proficiency exam)