Family Support Specialist - HFA - LBH

Maryland Nonprofits; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Maryland Nonprofits is seeking a Family Support Advocate to provide strength-based family services to prenatal-3 families through weekly in-home visits in Baltimore. You will partner with families to identify needs, develop action plans, and mobilize resources, maintaining a caseload of 15-25 families.

Qualifications include a Bachelor’s in Behavioral Sciences (or related), 3–5 years in human services, and a driver’s license. Bilingual preferred.

Qualifications

• Bachelor’s degree preferred in behavioral sciences or related field.
• Experience in human or social services required or preferred.
• Strong communication and relationship-building abilities.

Responsibilities

• Complete family intake and assessment for each family within 30 days.
• Develop family goal plans within 30 days for each family.
• Review progress and adjust goals at least every 30 days.
• Role model effective parenting and nurturing skills.
• Provide direct teaching to families using curriculum to build healthy relationships.
• Identify and mobilize resources with the family; provide linkages as needed.
• Work flexible hours including weekends and evenings to meet family needs.
• Complete required home visits based on service intensity.
• Maintain accurate case files for each family.
• Complete assessments and documentation within funder/agency timelines.
• Meet weekly with Clinical Supervisor to discuss cases and plan visits.
• Complete statistics/reporting as required.
• Attend staff meetings, trainings, or conferences.
• Participate in agency work teams as assigned.

Skills

Oral and written communication

Relationship building

Professional boundaries

Cultural sensitivity

Infant/child development

Reflective practice

Education

Bachelor’s Degree in Behavioral Sciences

Associate degree in Human Services or related field

Job description

Summary

This position provides strength-based family support services in cooperation with families of children prenatal-3. This work requires that the FSA, by means of weekly in-home visits, partners with families to identify needs, develop plans of action, and mobilize resources that build family effectiveness. FSA’s are required to maintain a caseload of 15-25 families.

Responsibilities

• Complete family intake and assessment for each family assigned within 30 days.
• Complete family goal plan within 30 days for each family assigned.
• Review family goal plans on a regular basis, at a minimum once every 30 days, to measure progress and to adjust goals.
• To role model for the family effective parenting and nurturing skills.
• To provide direct teaching through the use of curriculum to families that will assist in building healthy parent/child relationships.
• Jointly with the family identify and mobilize resources within and external to the family. Provide linkages to these resources as necessary.
• Works flexible hours that meet the needs of each family assigned, including weekends and evenings.
• Complete the expected number of home visits as determined by intensity of service for each family assigned.
• Maintain an accurate and current case file on each family assigned.
• Complete all assessment, program evaluation tools and documentation within timelines as required by the funder and the agency.
• Meet weekly with the Clinical Supervisor to discuss cases, problem solve and plan for home visits.
• Completes statistical reports as required.
• Attends required staff meetings, training or conferences.
• Participates in agency work teams as assigned.

Education

Bachelor’s Degree in Behavioral Sciences (Social Work, Psychology, Sociology, Mental Health, Nursing and Education) preferred; Associate degree in Human Services or related field. Bilingual preferred.

Experience

3-5 years experience working in Human or Social Services; One year working with or providing services to children and families; Case management or service coordination experience preferred; Experience and willingness to work with a culturally diverse population

Skills

• Oral and written communication skills
• Ability to develop trusting relationships
• Ability to maintain professional boundaries
• Acceptance of individual differences
• Knowledge of infant and child development
• Openness to reflective practice

Work Environment

• Must work flexible hours, including weekends and evenings
• Must be prepared to travel to various program sites, and various communities.
• A driver’s license and insured vehicle is necessary to fulfill the duties and responsibilities for the position.