Family Support Specialist

My Florida CFO; Ocala, Northern (FL, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Family Support Worker position in Ocala, FL, within the Florida Department of Children and Families, supports families receiving social services and helps clients access community resources and services. You will assist with forms, arrange for housing, meals, and education, and coordinate transportation.

Expect collaboration with investigators and participation in trainings, with an independent role and strong judgment. Location: Ocala, FL.

Qualifications

• Knowledge of basic childcare practices.
• Knowledge of principles and techniques of effective communications.
• Knowledge of community resources.
• Knowledge of Program objectives.
• Knowledge of basic arithmetic.
• Skills in basic counseling techniques.
• Ability to assist clients in accessing community resource services.
• Ability to understand and apply methods used in medical, nursing, nutrition, child development or child care settings.
• Ability to interview clients to identify needs.
• Ability to communicate effectively.
• Ability to plan, organize and coordinate work activities.
• Ability to establish and maintain working relationships with others.

Responsibilities

• Assist Investigators in maintaining caseload of families receiving social services.
• Assist clients in completing forms for services and benefits.
• Assist individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.
• Provide materials to individuals and/or families about nutrition, infant development and parenting skills.
• Ensure immunizations and well-baby visits are received in a timely manner.
• Assist individuals and/or families in learning how to access community services.
• Work with family to develop family support plan.
• Conduct interviews to collect general household data in order to assist household members.
• Coordinate necessary transportation for families.
• Maintain and update client files.
• Participate in trainings.
• Make referrals for emergency and ongoing services within the agency and to other agencies.
• Maintain liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
• Performs related work as required.
• Provide phone and client contact support.
• This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgment.

Skills

Childcare knowledge

Effective communication

Community resources

Program objectives

Basic arithmetic

Counseling techniques

Tools

None

Job description

Family Support Worker position in Ocala, FL, within the Florida Department of Children and Families, supports families receiving social services and helps clients access community resources and services. You will assist with forms, arrange for housing, meals, and education, and coordinate transportation.

Expect collaboration with investigators and participation in trainings, with an independent role and strong judgment. Location: Ocala, FL.