Family Support Services Program Manager (Full Time $58,000.00/ Year)

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Job summary

Catholic Charities of Onondaga County is seeking a Program Manager to oversee the Homeless Services Programs, ensuring safe operations and effective service delivery. You will recruit, hire, train, supervise, and evaluate staff, manage the department budget, and coordinate with partners to meet grant requirements.

This full-time role offers professional development and a pathway for impact. Based in Syracuse, NY, the position involves travel to community locations and a commitment to the

Qualifications

• Bachelor's Degree required.
• Three (3) years of relevant experience.
• Knowledge of the local Human Service delivery system and work with low-income/homeless individuals.
• Supervisory/leadership experience.
• Valid NYS Driver's License; registered and insured vehicle; NYS Child Abuse Registry clearance.
• Proficiency with electronic databases; MS Outlook and MS Office.
• Excellent customer service; strong oral and written communication.

Responsibilities

• Oversee the Homeless Services Programs and supervise staff.
• Assess staffing resources and ensure safety for clients and staff.
• Recruit, hire, train, supervise and evaluate program staff.
• Maintain program budget and ensure grant compliance through audits.
• Coordinate with other providers and represent the organization at meetings.
• Collaborate with Program Officer to seek funding opportunities.

Skills

Leadership

Communication

Customer service

MS Office

Education

Bachelor's Degree

Tools

MS Outlook

Electronic databases

Driver's license

Job description

Overview

Thrive and Change Lives

At Catholic Charities over 70% of our managers were promoted from within!

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The Program Manager is responsible for the overall supervision and management of the Homeless Services Programs. This includes assessing staffing resources, ensuring the safety and security of clients and staff, and recruiting, hiring, training, supervising, and evaluating program staff. They oversee various program managers and coordinators, maintain the program budget, and ensure compliance with grant requirements through periodic file audits. The Program Manager also completes agency forms, coordinates with other providers, represents the organization at community meetings and events, and collaborates with the Program Officer to seek funding opportunities. They manage the department in alignment with Catholic Charities' mission, funding source guidelines, policies and procedures, and the agency's code of ethics.

This Position is Full Time at 35 hours a week. Pay for this position is $58,000.00 Per Year

Qualifications

Education and/or Experience Required at Entry:

• Bachelor's Degree.
• Three (3) years of relevant experience.
• Knowledge of the local Human Service delivery system, including public benefits programs, and experience working with low-income and/or homeless individuals.
• Supervisory/leadership experience.

Licenses/Certificate/Clearances:

• Valid N.Y.S. Driver's License.
• Registered and Insured Vehicle
• N.Y.S. Child Abuse Registry clearance.

Skills/Abilities:

• Proficiency in utilizing electronic database systems.
• Strong knowledge of MS Outlook and MS Office.
• Excellent customer service skills.
• Effective oral and written communication skills.

Working Conditions and Environment/Physical Demands:

• Mobility sufficient for driving to and participating in meetings at client's homes and community facilities that may not meet accessibility standards.
• Manual dexterity necessary for working with children and adults in a challenging and active environment.
• Ability to lift and carry up to 50 pounds.

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

Catholic Charities is an Equal Opportunity Employer