Family Support & Resource Navigator

University of Missouri-Columbia; Columbia Township (MO); Sur place; USD 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision plans

Paid time off

Educational fee discounts

Résumé du poste

University of Missouri-Columbia is seeking a Program/Project Support Coordinator I to assist parents and caregivers, enroll participants in online courses, and coordinate resources across the state. You will manage data, follow protocols, and engage with partners to connect families with services.

The role requires a Bachelor’s degree (or equivalent) with at least 1 year of applicable experience, strong communication skills, and the ability to work independently in a collaborative environment.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1 year of relevant experience or transferable skills.
• Strong communication skills, both written and verbal.
• Ability to enroll and support participants in online courses.
• Experience with data entry and record-keeping.

Responsabilités

• Answer inquiries via WarmLine (phone, text, email) 8:00–5:00, Mon–Fri.
• Assist with enrolling in Parenting Foundations online course and provide ongoing support.
• Perform data intake and entry for inquiries in a timely manner.
• Identify needs and connect families to resources and services.
• Coordinate with partners to arrange services and support.
• Maintain and update community resource information.
• Participate in trainings and virtual/in-person meetings.
• Document outcomes and follow up on cases as needed.

Connaissances

Attention to detail

Interpersonal skills

Time management

Verbal and written communication

Problem solving

Technology skills

Positive attitude

Growth mindset

Travel willingness

Teamwork

Independent work

Formation

Bachelor’s degree or equivalent

Master’s degree (preferred)

Outils

Microsoft Word

Excel

Facebook

Twitter

Description du poste

University of Missouri-Columbia is seeking a Program/Project Support Coordinator I to assist parents and caregivers, enroll participants in online courses, and coordinate resources across the state. You will manage data, follow protocols, and engage with partners to connect families with services.

The role requires a Bachelor’s degree (or equivalent) with at least 1 year of applicable experience, strong communication skills, and the ability to work independently in a collaborative environment.