Family Support Provider

Compass Health Network; Warrensburg (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retention bonus $1,000

Job summary

Compass Health Network in Missouri is seeking a compassionate Family Support Provider to walk alongside parents and caregivers of children with behavioral or emotional disorders. You’ll offer understanding, advocacy, and practical guidance grounded in lived experience.

Role emphasizes peer support, collaboration with treatment teams, and connecting families with resources. A valid driver’s license is required as travel to families and team meetings is essential.

Qualifications

• Must be a family member with a child who has a behavioral or emotional disorder.
• Must complete and pass the FSP Relias training and DBH FSP training, and obtain a Family Support Provider certification within 6 months of hire date.
• A valid driver's license and agency established minimum automobile coverage required.

Responsibilities

• Coaching and supporting families to better understand and meet their child’s needs.
• Helping parents build strong, collaborative relationships with service providers and care teams.
• Connecting families with community resources, support groups, and educational materials.
• Providing encouragement and emotional support during crises and challenging times.
• Assisting with meeting preparation and participation as requested by the family.
• Collaborating with the treatment team to create individualized, family-centered service plans.
• Submitting timely documentation, including progress notes completed collaboratively within 24 hours.
• Traveling to meet families and attend team meetings as needed - Driving is an essential function of this position.

Skills

Peer support

Empathy

Care coordination

Education

High School/GED

Tools

Relias training

Job description

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission!

Turn Your Experience Into Hope as a Family Support Provider

Use your lived experience to make a difference for other families. As a Family Support Provider, you’ll walk alongside parents and caregivers of children with serious emotional or behavioral disorders—offering understanding, advocacy, and practical support based on what you’ve lived and learned.

This Is a Great Opportunity For Someone Who

• Has navigated the behavioral health system for their own child and wants to help others do the same
• Believes in the power of peer support and parent-to-parent connection
• Finds fulfillment in guiding families through complex systems with empathy and encouragement

Key Responsibilities

• Coaching and supporting families to better understand and meet their child’s needs
• Helping parents build strong, collaborative relationships with service providers and care teams
• Connecting families with community resources, support groups, and educational materials
• Providing encouragement and emotional support during crises and challenging times
• Assisting with meeting preparation and participation as requested by the family
• Collaborating with the treatment team to create individualized, family-centered service plans
• Submitting timely documentation, including progress notes completed collaboratively within 24 hours
• Traveling to meet families and attend team meetings as needed - Driving is an essential function of this position

Requirements, Skills, Knowledge And Expertise

High School/GED required

Work Experience/Training/Additional Requirements

• Must be a family member with a child who has been or currently has a behavioral or emotional disorder
• Must complete and pass the FSP Relias training and DBH FSP training, and obtain a Family Support Provider certification within 6 months of hire date
• A valid driver's license and agency established minimum automobile coverage required

You’ll Be A Great Fit for This Role if You:

• Have a personal understanding of the challenges families face in navigating behavioral health systems
• Are a natural encourager and strong communicator who leads with empathy
• Want to be a trusted ally to parents who feel overwhelmed or alone
• Are detail-oriented and dependable when it comes to documentation and follow-through
• Are ready to turn your family’s journey into a source of strength and guidance for others