Family Support Provider

Compass Health, Inc.; Rolla (MO); On-site; USD 25,000 - 32,000; Full time

Job summary

Compass Health, Inc. is seeking a Family Support Provider in Rolla, MO to work Full Time on-site at the Youth CPRC department. The role focuses on peer-based family guidance, advocacy, and connecting families with resources to address behavioral or emotional disorders in children.

The ideal candidate leverages lived experience, communicates with empathy, and collaborates with care teams to create family-centered plans, while providing documentation and crisis support as needed.

Qualifications

• Must be a family member with a child who has been or currently has a behavioral or emotional disorder.
• Must complete and pass the FSP Relias training and DBH FSP training, and obtain a Family Support Provider certification within 6 months of hire date.
• A valid driver's license and agency established minimum automobile coverage required.

Responsibilities

• Coaching and supporting families to understand and meet their child’s needs.
• Helping parents build strong, collaborative relationships with service providers and care teams.
• Connecting families with community resources, support groups, and educational materials.
• Providing encouragement and emotional support during crises and challenging times.
• Assisting with meeting preparation and participation as requested by the family.
• Collaborating with the treatment team to create individualized, family-centered service plans.
• Submitting timely documentation, including progress notes completed collaboratively within 24 hours.
• Traveling to meet families and attend team meetings as needed – Driving is an essential function of this position.

Skills

Coaching

Advocacy

Communication

Documentation

Empathy

Education

High School/GED

Job description

Family Support Provider

Department: Youth CPRC

Employment Type: Full Time

Location: Rolla - W 10th Street, DCCI

Compensation: $19.50 / hour

Description

Turn Your Experience Into Hope as a Family Support Provider

Use your lived experience to make a difference for other families. As a Family Support Provider, you’ll walk alongside parents and caregivers of children with serious emotional or behavioral disorders—offering understanding, advocacy, and practical support based on what you’ve lived and learned.

This Is a Great Opportunity for Someone Who:

• Has navigated the behavioral health system for their own child and wants to help others do the same
• Believes in the power of peer support and parent-to-parent connection
• Finds fulfillment in guiding families through complex systems with empathy and encouragement

Key Responsibilities

• Coaching and supporting families to better understand and meet their child’s needs
• Helping parents build strong, collaborative relationships with service providers and care teams
• Connecting families with community resources, support groups, and educational materials
• Providing encouragement and emotional support during crises and challenging times
• Assisting with meeting preparation and participation as requested by the family
• Collaborating with the treatment team to create individualized, family-centered service plans
• Submitting timely documentation, including progress notes completed collaboratively within 24 hours
• Traveling to meet families and attend team meetings as needed – Driving is an essential function of this position

Requirements, Skills, Knowledge and Expertise

High School/GED required

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

• Must be a family member with a child who has been or currently has a behavioral or emotional disorder
• Must complete and pass the FSP Relias training and DBH FSP training, and obtain a Family Support Provider certification within 6 months of hire date
• A valid driver's license and agency established minimum automobile coverage required

You’ll Be A Great Fit for This Role if You:

• Have a personal understanding of the challenges families face navigating behavioral health systems
• Are a natural encourager and strong communicator who leads with empathy
• Want to be a trusted ally to parents who feel overwhelmed or alone
• Are detail-oriented and dependable when it comes to documentation and follow-through
• Are ready to turn your family’s journey into a source of strength and guidance for others

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