Family Support Partner

Rockbridge Area Community Services; Lexington (VA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Student loan repayment assistance

Tuition reimbursement

Virginia state retirement plan

Health, dental, and vision insurance

Generous paid time off and holidays

Telework options

Job summary

Rockbridge Area Community Services is seeking a Family Support Partner in Lexington, VA. This role focuses on aiding families dealing with mental health challenges through education and advocacy. Candidates should have a high school diploma and personal caregiving experience with youth mental health. Key benefits include competitive salary, student loan assistance, and health insurance. RACS values a diverse workforce and encourages all to apply.

Qualifications

• High school diploma or equivalent.
• Certification as a Peer Recovery Specialist (CPRS) preferred; required within six months of hire.
• Personal lived experience as a primary caregiver of a youth, adolescent, or young adult with mental health needs is required.

Responsibilities

• Provide education, guidance, and support to families of children with mental health challenges.
• Deliver family-to-family support through advocacy, coaching, and resource coordination.
• Connect families to appropriate services and ensure ongoing follow-up.

Skills

Experience assisting families

Personal caregiving experience

Communication skills

Advocacy skills

Education

High school diploma or equivalent

Certification as a Peer Recovery Specialist (CPRS)

Job description

Family Support Partner

Location: 241 Greenhouse Road, Lexington, VA. Employer: Rockbridge Area Community Services (RACS).

Position Description

The Family Support Partner (FSP) is a key member of the Community Based Behavioral Health and Prevention Services team. This role provides education, guidance, and support to families of children, adolescents, and young adults experiencing mental health challenges, helping them navigate complex social, legal, educational, and healthcare systems.

Following completion of training and orientation, the FSP delivers family-to-family support through advocacy, coaching, education, and resource coordination. Responsibilities include providing accurate information, connecting families to appropriate services and referrals, and ensuring ongoing follow-up to support families in accessing and sustaining needed care.

Qualifications

• High school diploma or equivalent
• Certification as a Peer Recovery Specialist (CPRS) preferred; required within six months of hire
• Personal lived experience as a primary caregiver of a youth, adolescent, or young adult who has/had mental health needs is required
• Prior experience assisting other families to obtain appropriate services and supports for their child and family members is desirable
• Must possess a valid driver’s license and maintain a safe driving record in accordance with RACS policies

Why Join RACS?

At RACS, you will have the opportunity to make a direct and lasting impact on individuals and families in your community. We support our staff with meaningful benefits and a work environment that values collaboration, professionalism, and growth.

• Competitive salary
• Student loan repayment assistance
• Tuition reimbursement
• Virginia state retirement plan
• Health, dental, and vision insurance
• Generous paid time off and holidays
• Telework options

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police); local agency checks; employment verification; verification of education (relevant to employment); and other checks based on the position.

Probationary Period: All persons that are newly hired, rehired, transferred, promoted, or demoted into a Rockbridge Area Community Services position must serve a new 6-month probationary period.

RACS is an EEO employer and is committed to supporting workforce diversity, equitable opportunities, and inclusivity. Reasonable accommodations are available upon request. RACS values our Veterans and encourages all to apply. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.