Family Support Navigator — Medically Complex & SOS Programs

Multicultural Community Services of the Pioneer Valley, Inc.; Springfield (MA); On-site; USD 49,000 - 58,000; Part time

Job summary

Multicultural Community Services of the Pioneer Valley, Inc. is seeking a Navigator for the Family Bridges and MCS SOS Program. This part-time position, based in Springfield, MA, involves supporting families who face unique challenges with disabled family members.

The ideal candidate will assist with service navigation, case management, and collaboration with state agencies. A background in human services is preferred, and being bilingual in English and Spanish is a significant advantage.

Qualifications

• Valid driver’s license and a dependable vehicle.
• Bachelor's degree or three years of experience in Human Services.

Responsibilities

• Support families with members having intellectual disabilities.
• Provide case management and referral services.
• Maintain accurate financial records.

Skills

Communication

Case Management

Bilingual (English/Spanish)

Documentation

Education

BS or BA in a related field

High School Diploma with 3 years of experience in Human Services

Job description

Multicultural Community Services of the Pioneer Valley, Inc. is seeking a Navigator for the Family Bridges and MCS SOS Program. This part-time position, based in Springfield, MA, involves supporting families who face unique challenges with disabled family members.

The ideal candidate will assist with service navigation, case management, and collaboration with state agencies. A background in human services is preferred, and being bilingual in English and Spanish is a significant advantage.