Family Support Navigator — Behavioral Health

Burrell Behavioral Health; Springfield (MO); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Career mobility

Job summary

Burrell Behavioral Health in Springfield, Missouri is seeking a Family Coordinator to support families and youth in behavioral health and recovery services. You will advocate for families, coordinate services, and provide peer support based on lived experience.

You will work with parents, caregivers, treatment teams, and community partners to strengthen family engagement, connect families with resources, and help develop natural supports for long-term success.

Qualifications

• High school diploma required.
• Lived experience raising a child with substance use or mental health preferred but not required.
• Knowledge of agency, partner, and community resources available to support youth and families receiving behavioral health services.

Responsibilities

• Promote family-centered care by encouraging active participation and involvement of family members in the youth's treatment process.
• Collaborate with treatment teams to ensure services are delivered using a strengths-based, family-focused approach.
• Provide peer support and guidance to families as they navigate behavioral health, substance use, and community service systems.
• Assist families in identifying, developing, and maintaining natural supports and protective factors that promote long-term success.
• Organize and facilitate parent education groups focused on family functioning, support strategies, and resource awareness.
• Connect families with appropriate community resources and referral services based on identified needs.
• Educate and empower families to effectively advocate for family-centered services on behalf of their youth.
• Build collaborative relationships with agency partners and community organizations to support coordinated care.
• Support and facilitate training opportunities for Family Support Specialists as assigned.

Skills

Communication skills

Independence

Diversity awareness

Empathy

Education

High school diploma

Job description

Burrell Behavioral Health in Springfield, Missouri is seeking a Family Coordinator to support families and youth in behavioral health and recovery services. You will advocate for families, coordinate services, and provide peer support based on lived experience.

You will work with parents, caregivers, treatment teams, and community partners to strengthen family engagement, connect families with resources, and help develop natural supports for long-term success.