Family Support Navigator

Child & Family Services, Inc.; Fall River (MA); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Language differential $1/hr

Résumé du poste

Child & Family Services, Inc. in Fall River, MA seeks a Family Support Navigator to deliver consistent, high-quality behavioral health services and to connect youth and families with school-based, peer, and outpatient supports.

The role emphasizes trauma-informed, recovery-oriented, person-centered care, plus advocacy, coaching, and psychoeducation, with a focus on coordinated care across systems.

Qualifications

• Provide trauma-informed, recovery-oriented, person-centered care as described in the duties.
• Coordinate referrals for school-based counseling and triage as needed.
• Advocate, coach, and provide psychoeducation to clients and families.
• Maintain required records and participate in supervision and training.

Responsabilités

• Provide a safe, welcoming, and clean environment for clients and families.
• Provide trauma-informed, recovery-oriented, person-centered care based on client needs.
• Be knowledgeable of triage, screening, and intake processes with clients.
• Work with the school-based director to manage referrals for school-based counseling.
• Facilitate family partner and peer support services.
• Offer advocacy, coaching, training, support, and psychoeducation to families.
• Coordinate transitions of care across health and behavioral health services.
• Utilize evidence-based approaches to empower clients and develop plans.
• Maintain records as required by CFS and funders.
• Participate in supervision and training activities.

Connaissances

Trauma-informed care

Person-centered care

Advocacy

Care coordination

Psychoeducation

School referrals

Description du poste

Summary

The Family Support Navigator will provide our clients with consistent, high‑quality care through an array of evidence‑based, culturally competent, person and family‑centered treatment. The Family Support Navigator will assist in providing behavioral health services, including access to same‑day services. The Family Support Navigator will act as a liaison to ensure youth and families are connected to the appropriate behavioral health services including school based, peer support, and outpatient services.

SCHEDULE

Monday- 9a-530p, Tuesday- 8a-430p, Wednesday- 11a-8p, Thursday- 8a-430p, Friday- 12p-8p

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

• Provide a safe, welcoming, and clean environment for our clients and families
• Provide trauma-informed, recovery-oriented, person-centered care based on the unique needs of clients
• Be knowledgeable of our Triage, Screening & Intake process with clients to cover this process when needed
• Work directly with the school-based director in managing the referrals for school-based counseling and triage any referrals not deemed appropriate for school-based.
• Assist with the facilitation of our family partner and peer support services, including individual, family, or group services as appropriate
• Provide clients and families with advocacy, coaching, training, support, and psychoeducation
• Support transitions of care and engage in effective coordination of care across health and behavioral health services to facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planning
• Utilize evidence-based interventions, including motivational interviewing skills to foster empowerment and develop person-centered service plans as appropriate
• Maintain record-keeping as required by CFS, funding sources, and accreditation authorities
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Summary

The Family Support Navigator will provide our clients with consistent, high‑quality care through an array of evidence‑based, culturally competent, person and family‑centered treatment. The Family Support Navigator will assist in providing behavioral health services, including access to same‑day services. The Family Support Navigator will act as a liaison to ensure youth and families are connected to the appropriate behavioral health services including school based, peer support, and outpatient services.

SCHEDULE

Monday- 9a-530p, Tuesday- 8a-430p, Wednesday- 11a-8p, Thursday- 8a-430p, Friday- 12p-8p

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

• Provide a safe, welcoming, and clean environment for our clients and families
• Provide trauma-informed, recovery-oriented, person-centered care based on the unique needs of clients
• Be knowledgeable of our Triage, Screening & Intake process with clients to cover this process when needed
• Work directly with the school-based director in managing the referrals for school-based counseling and triage any referrals not deemed appropriate for school-based.
• Assist with the facilitation of our family partner and peer support services, including individual, family, or group services as appropriate
• Provide clients and families with advocacy, coaching, training, support, and psychoeducation
• Support transitions of care and engage in effective coordination of care across health and behavioral health services to facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planning
• Utilize evidence-based interventions, including motivational interviewing skills to foster empowerment and develop person-centered service plans as appropriate
• Maintain record-keeping as required by CFS, funding sources, and accreditation authorities
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.