Family Support Leader: Empower Communities & Teams

TEAM INC; Waterbury (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Personal days

Sick days

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

403(b) match

Professional development

Training

Job summary

TEAM INC in Waterbury, CT is seeking a Family Support Coordinator to lead a team of Family Support Specialists and strengthen partnerships that connect families to essential resources. You will guide service delivery, ensure progress toward goals, and maintain a family-centered approach across social services, education, health, and behavioral health collaboration.

The role requires a bachelor’s degree in social work or related field, 3+ years of experience with families, and strong supervisory

Qualifications

• Bachelor’s degree in Social Work, Human Services, or related field.
• 3+ years of experience working with families or in community-based organizations; supervisory experience strongly preferred.
• Strong case management background and knowledge of community resources.
• Bilingual in Spanish and English is a plus.
• Hands-on leadership style — coaching your team and supporting families directly.

Responsibilities

• Lead, hire, train, and develop Family Support Specialists who are the heart of TEAM’s family engagement work.
• Oversee development of individualized family partnerships with meaningful goal-setting and follow-up.
• Provide guidance on social services, case management, and family support best practices.
• Collaborate with Education, Health, and Behavioral Health coordinators for holistic service delivery.
• Oversee child and family data, reporting, and tracking systems for accuracy and compliance.
• Champion parent involvement and plan family events that reflect community interests.
• Support program governance activities and ensure families have a voice in the program.
• Build connections with community partners to recruit families for enrollment.

Skills

Leadership

Coaching

Empathy

Team building

Case management

Education

Bachelor’s degree in Social Work or related field

Job description

TEAM INC in Waterbury, CT is seeking a Family Support Coordinator to lead a team of Family Support Specialists and strengthen partnerships that connect families to essential resources. You will guide service delivery, ensure progress toward goals, and maintain a family-centered approach across social services, education, health, and behavioral health collaboration.

The role requires a bachelor’s degree in social work or related field, 3+ years of experience with families, and strong supervisory