Family Support Counselor

Victor Community Support Services; Roseville (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Low-cost Medical

Dental and Vision

Life Insurance

9 Paid Holidays

PTO and Sick Pay

Mental Health Day

Bereavement Days

403B Retirement Plan

Employer Funded Retirement

Mileage Reimbursement

Discount Programs

Tuition Assistance

Referral Bonus

Job summary

Victor Community Support Services seeks compassionate Family Support Counselors to assist youth and families, providing referrals, advocacy, and case management within a supportive, team‑driven environment. Training and mentorship are provided to help you succeed.

Responsibilities include scheduling meetings, engaging families, and documenting activities per agency standards, with a flexible community-based schedule and active treatment team participation.

Qualifications

• High school diploma or GED required; no previous experience required.
• 60 college units, four years’ experience, or Bachelor’s degree preferred.
• Strong skills engaging parents and using a strength‑based approach.
• Crisis and case management experience is helpful and desired.
• Strong analytical and problem solving abilities.
• Experience working with the public and government agencies is preferred.

Responsibilities

• Provide referrals, advocacy and support to individuals and families.
• Linkage and case management, support groups, and educational services.
• Complete documentation: client forms, notes, mileage, and data tracking.
• Engage families, schedule Child and Family Team meetings, and liaise with partners.
• Collaborate with treatment teams and operate within a Teaming Model.
• Meet service percentage standards and perform assigned program tasks.

Skills

Empathy

Communication

Case management

Team collaboration

Analytical thinking

Education

High school diploma / GED

60 college units or 4 years’ experience or Bachelor's degree

Job description

Join Victor as a Family Support Counselor – Help Others Soar!

Are you dedicated to creating meaningful and lasting positive change in your community? Do you excel in roles that combine empathy with purposeful action? Victor Community Support Services seeks compassionate, motivated individuals to join our team as Family Support Counselors, supporting youth and families through life's complexities.

Whether you're just starting or looking for a meaningful career shift, we provide full training, mentorship, and a team-driven environment to help you succeed.

Job Summary:

Under the direct supervision of the assigned Supervisor, the Family Support Counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan.

Program- Child and Family Teams (CFT):

The Child and Family Team program partners with Sacramento Child Welfare Services to provide initial Child and Family Team meetings to youth and families. The Family Support Counselor position supports with scheduling the meetings and engaging families in the meeting process to help them understand the child and family team meeting process and to help them feel heard and understood

Essential Functions:

• Provides individual and family support services in accordance with the individualizedplans. Services may include: providing referrals, advocacy and support to individualsand families (clients), linkage and case management services, support groups,educational services and support, transportation, home management assistance,recreational activities, and behavioral interventions and management, etc.
• Able to effectively engage and develop relationships with appropriate boundaries withassigned clients.
• Effectively manages a flexible community-based schedule.
• Completes all required documentation according to Agency and program standardswithin required time constraints. These may include: client contact forms, CANS,service activity summaries, data tracking, daily progress notes for all mental healthservices provided, mileage documentation, and other administrative duties, etc.
• Is an active member of assigned treatment teams. Assumes assigned responsibilitywithin the team in accordance to program needs which may include operatingeffectively within a Teaming Model and act as a liaison with other community agenciesand resources.
• Meets Agency service percentage standard reflecting expected time spent with clients,if applicable.
• Completes other assigned program operational tasks in accordance with supervisorydirectives.

Minimum Required Education and Experience:

• Must possess a high school diploma/GED. No previous experience required.

Desired Qualifications:

• Previous experience providing direct care services to children and families in a mental health or social services setting.
• 60 units of college, or four years’ experience, or Bachelors’ degree.
• Skills with regard to engaging and working with parents as partners and in working successfully with a strength-based approach.
• Crisis and case management experience is helpful and desired.
• Strong analytical and problem solving skills.
• Previous experience working with the public and government agencies.

Position/Program Requirements:

• Must possess a reliable mode of transportation to travel to assigned client homes, schools, offices, etc. If personal vehicle is the mode of transportation, must meet Agency’s driving requirements.
• Must be physically and mentally fit in accordance with the Agency's PersonnelPolicy: Physical Fitness Standards and Examinations. Must be willing to complete aTuberculosis (TB) and drug screening test.
• Must be willing to complete a personal background investigation conducted by theState of California.

Compensation:

• Pay Range: $22.59/per hour - $31.05/per hour (actual salary is dependent on verification of applicable experience above the minimum qualifications for the role)
• Additional $1.00 - $3.00 per hour for Education
• Additional $1.92 per hour for Bilingual in Spanish

BENEFITS:

• Low-cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 9 Paid Holidays, PTO, and Sick Pay
• Mental Health Day
• 5 Bereavement Days
• Costco Membership (Gold Star)
• Retirement Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement (.76¢ per mile)
• Working Advantage Discount Program
• Verizon Wireless Discount
• Tuition Assistance
• Employee Referral Bonus Program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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