Family Support Counselor

internal-advocatesinc; Framingham (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Advocates is seeking a Family Support Counselor to provide home- and community-based services contracted through the Department of Children and Families. You will assess needs, coordinate treatment plans, and coach families to access resources and supports.

The role emphasizes collaboration within a multidisciplinary team and ongoing supervision. Position involves working in families’ homes and community locations, with a strong focus on trauma-informed care, behavioral health, and connecting

Qualifications

• Bachelor’s degree in social work, psychology, or related field, OR 5+ years of experience working with youth/families.
• Strong computer knowledge and ability to use an Electronic Health Record to document services.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong organizational skills and ability to multi-task.
• Outstanding reasoning and problem-solving abilities.
• Demonstrated understanding of and competence in serving diverse populations.
• Ability to read and write English.
• Must have valid driver’s license and access to insured automobile to transport members.

Responsibilities

• Conduct assessments of strengths and needs
• Complete crisis plans and coordinate treatment planning, in collaboration with family members
• Provide individual and family support and coaching
• Identify community resources and develop natural supports for youth and parent/guardian
• Provide comprehensive care coordination

Skills

EHR documentation

Team orientation

Multitasking

Problem solving

Diversity competence

English literacy

Driver's license

Education

Bachelor's degree in social work/psychology or related field

Job description

Minimum Education Required

Bachelor's Degree

Overview

Starting Rate: $20.42

$21.42 for bilingual fluency in Spanish or Portuguese

Advocates is seeking a Family Support Counselor! You will provide services contracted through the Department of Children and Families (DCF), helping families to build skills, resolve clinical challenges, and access resources. You will support families in navigating a wide range of issues, including trauma, behavioral health challenges, complex family systems, and substance use. Services are delivered primarily in families’ homes and in other community locations.

We offer a collaborative team environment, weekly individual supervision, group supervision, and ongoing training. You’ll be joining a collaborative and energetic environment that incorporates a wide range of programs. Our multidisciplinary providers are invested in continuous learning and clinical excellence.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives.

Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of every employee and are committed to fostering a supportive, welcoming culture where people can learn, grow, and make a meaningful impact.

Responsibilities

• Conduct assessments of strengths and needs
• Complete crisis plans and coordinate treatment planning, in collaboration with family members
• Provide individual and family support and coaching
• Identify community resources and develop natural supports for youth and parent/guardian
• Provide comprehensive care coordination

Qualifications

• Bachelor’s degree in social work, psychology, or related field, OR 5+ years of experience working with youth/families
• Strong computer knowledge and ability to use an Electronic Health Record to document services.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong organizational skills and ability to multi-task.
• Outstanding reasoning and problem-solving abilities.
• Demonstrated understanding of and competence in serving diverse populations.
• Ability to read and write English.
• Must have valid driver’s license. Must have access to an operational and insured automobile and be willing to use it to transport members.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.