Family Store Clerk

Salvation Army; Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Aflac Insurance Coverage

Employee Kroc Center Membership

Job summary

The Salvation Army in Augusta, GA is seeking a store associate to assist customers with donations and purchases, operate the point-of-sale system, and maintain a clean, inviting store environment. Responsibilities include handling cash, balancing drawers, issuing receipts, processing donations, and providing accurate information on pricing and policies to ensure a positive shopping experience.

Prior retail or customer service experience is preferred; teamwork and reliability are essential.

Qualifications

• High school diploma or GED required or equivalent.
• Experience in retail or customer service preferred.
• Ability to handle cash accurately and responsibly.

Responsibilities

• Assist customers with donatons and purchases, operate cash register.
• Collect money, count change, prepare receipts, and balance cash drawer.
• Process bank deposits and maintain sales records and reports.
• Keep checkout area clean and organized and respond to customer questions.
• Explain store policies and assist with pricing and loading donations.

Skills

Cash handling

Customer service

Retail operations

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

This position is responsible for:Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer’s questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.Key responsibilities:Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register printouts. Prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operation procedures.Prepares, processes, and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer’s have handled.Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.Opens and/or closes store doors in accordance with the store schedule.Physical Requirements and Working Conditions:Work is performed in a normal store environment where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Lifting, bending, carrying up to 50lbs. Standing for long periods of time.Employee Benefits:Paid Time OffAflac Insurance CoverageEmployee Kroc Center MembershipEducation and Experience:High School Diploma or GED andAny equivalent combination of training and experience which provides the required knowledge skills, and abilities.EQUAL OPPORTUNITY EMPLOYER: VETERANS | DISABLED