Family Store Assistant Manager

Kroc Center; Michigan; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health Care Benefits

AFLAC

Voluntary life insurance

Pension contributions

403(b) retirement plan

Employee Discounts

Paid Time Off

Sick days

Vacation days

Personal days

Birthday off with pay

Paid holidays

Job summary

The Salvation Army Family Store is seeking a Part-time Assistant Manager to support store operations and lead the team in the absence of the Store Manager. You will assist with daily tasks, cash handling, and ensuring excellent customer experiences across shifts.

This role involves supervising clerks, training new staff, attending monthly leadership meetings, and enforcing safety and policy compliance while fostering a positive environment for customers and employees alike.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2 years retail sales experience.
• Proficiency in Microsoft Office 365; TEAMS and SharePoint; POS system.

Responsibilities

• Supervise clerks to ensure compliance with directives and guidelines.
• Assist with training for new personnel.
• Assist with ensuring cash receipts are banked and reported daily.
• Attend monthly staff meetings for managers and communicate policy updates.
• Support customer development and retention to ensure excellent customer experience.
• Report safety hazards and protect personnel, property, and building.
• Report to Manager any detrimental behavior by clerks.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Training

Cash handling

Microsoft Office 365

Teams

SharePoint

POS system

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office 365

TEAMS

SharePoint

POS System

Job description

Position Type

Part-time

Job Description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary: The Family Store Assistant Manager supports the store manager with the planning, administering, monitoring, and evaluation of the day-to-day operations ensuring compliance with established policies and procedures. This position works alongside store associates to assist customers and serves as the manager in the absence of the store manager.

• Assist in the supervision of clerks in performance of duties to ensure compliance with directives and guidelines.
• Assist with the training for new personnel.
• Assist with ensuring cash receipts are banked at end of business day and information is sent to appropriate personnel as required.
• Attend monthly staff meetings for managers and keep personnel informed of new policies and directives.
• Assist with leadership of customer development and retention plans to ensure an excellent customer experience
• Report safety hazards. Responsible for the protection of personnel, property, and building.
• Report to Manager any detrimental behavior by clerks.
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High school graduate or equivalent (required), Associates degree (preferred), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 2 years experience in retail sales

Skills, Knowledge & Abilities:

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Proficient in operating Point of Sales System

Certificates and Licenses:

• Must have and maintain a current valid chauffer's license and pass the Salvation Army Motor Vehicle Record check (MVR)
• Complete Safe From Harm training, and keep current as needed

Additional Information

Part Time (24 hours per week)

The Salvation Army offers the following benefits:

• Health Care Benefits which include:
• AFLAC
• Voluntary life insurance benefits
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
• Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
• Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
• Up to (6) earned sick days per year may be used as discretionary days.
• Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
• The accrual rate is based upon years of service and approved hours worked.
• You will receive up to 2 personal days per year based on date of hire.
• Birthday off with pay.
• Paid holidays are effective immediately

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

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