Family Specialist/Parent Partner

NFI Massachusetts, Inc.; Westborough (MA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

403(b) Retirement Plan

Paid Vacation

Life Insurance

Tuition Reimbursement

FSA

EAPs

Pet Insurance

Job summary

NFI Massachusetts Inc. is seeking a Family Specialist/Parent Partner in Worcester, MA for our Intensive Residential Treatment Program (IRTP). The role centers on integrating families into treatment, supporting parent participation, and improving program planning.

This is an on-site, full-time position offering an hourly rate of $24–$27. The Family Specialist will coach families, conduct outreach, attend intake and planning meetings, and help families access community resources and supports,

Qualifications

• Lived experience as a parent of a child involved with social services or DMH systems.
• Ability to schedule flexibly to meet families’ needs.
• Strong communication and relationship-building with families.

Responsibilities

• Engage families through coaching, role modeling and support.
• Outreach to newly involved families.
• Attend intake meetings and support parent/family involvement.
• Help families with applications, resources and supports.
• Assist parents in developing parenting strategies and boundaries.
• Develop and coordinate a Parent Support Group.
• Review policies to include family perspectives.
• Participate in treatment planning and team meetings.
• Engage families in program development and post-discharge follow-up.

Skills

Lived parent experience

Flex scheduling

Communication skills

Driver's license

English proficiency

Job description

NFI Massachusetts Inc., a non-profit human services agency, is currently seeking a Family Specialist/Parent Partner for ourIntensive Residential Treatment Program located in Worcester, MA.

The IRTP's are short-term locked facilities serving male and female youth who are referred through the Department of Mental Health (DMH).

The Family Specialist/Parent Partner ensures that family members/guardians are incorporated fully in treatment planning and implementation, have their perspectives represented and that they are actively engaged in program and policy development and improvement activities.

Hourly Rate:

$24 - $27

Job Responsibilities:

• Via coaching, role modeling and teaching, leverage lived experiences to engage, build rapport with and reassure families who are newly involved.
• Conduct outreach activities for newly involved families.
• Attend pre-admission meetings for incoming families; attend intake meetings as needed for parent/family support.
• Assist families in self-advocacy, filling out applications, identifying community resources, identifying formal and natural supports, communication with providers including schools.
• Assist families to develop parenting skills by helping parent or caregiver establish rules/limit setting/natural consequences and to support parents in implementing.
• Review different options of implementing allowance/rewards to help engage child/teen.
• Develop, coordinate and facilitate a Parent Support Group with regularly scheduled meetings and activities.
• Review program policy and language to insure the family’s perspective is represented.
• Participate in treatment team and transitional planning meetings.
• Actively engage family members in the development and implementation of the overall service plan.
• Follow up with families post-discharge.
• Participate in weekly program and staff meetings.
• Determine best engagement strategy for each family based on their strengths, needs and preferences. Work to remove obstacles to engagement.

Job Requirements:

• Passion for working with families, drive and determination.
• Ability to schedule flexibly to meet with families around their schedule.
• Lived experience as a parent of a child who is/has been involved with the social service system via any state agency.
• Must be able to perform each essential duty satisfactorily.
• High energy level, superior interpersonal skills and ability to function in a team atmosphere.
• Good communication skills.
• Must hold a valid driver’s license and have access to a reliable vehicle.
• Must possess excellent vision and hearing, and the ability to read and speak English.

NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.