Family Specialist

Mohawk Valley Community Action Agency; City of Utica (NY); Presencial; USD 41.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous benefit package

Descripción de la vacante

Mohawk Valley Community Action Agency (MVCAA) is seeking a Family Specialist to provide case management for families in Oneida, Herkimer and Madison counties. The role emphasizes supporting families toward self-sufficiency, with trauma-informed care and strong collaboration with community resources.

MVCAA offers a generous benefits package; full-time position in the Family Resources department. Will require travel across counties and detailed documentation using agency systems.

Formación

• AA/AAS in human services or related field preferred; may be obtained within 18 months of hire.
• Experience in home visiting, group facilitation and direct support preferred.
• Must be able to lift up to 50 pounds.
• Proficiency with Microsoft Office, internet, email, database entry and Zoom.
• Ability to relate to people of varied backgrounds and travel across 3 counties.
• Knowledge of local referral sources and community resources.
• Ability to work with minimal supervision and maintain detailed accountability.
• Background check, fingerprint clearance, physical exam and TB test required.

Responsabilidades

• Provide case management services for enrolled families at risk.
• Maintain detailed documentation in agency database (CAPTAIN).
• Identify barriers and outline action plans with families.
• Assist families in setting and monitoring goals.
• Incorporate Trauma Informed Care in service delivery.
• Maintain regular contact with families and update files.
• Coordinate referrals with area service providers.
• Refer families to resources and advocate on their behalf.
• Facilitate family support groups and educational opportunities.
• Transport families with agency vehicle when needed.
• Participate in staff meetings and trainings.
• Collaborate with other programs to achieve family goals.
• Operate with sensitivity to poverty and diversity.

Conocimientos

Home visiting experience

Group facilitation

Direct support

Microsoft Office

Internet

Email

Database entry

Zoom experience

Travel availability

Interpersonal skills

Confidentiality

Documentation

Educación

AA/AAS in human services or related field

Family Development Credential or equivalent

Herramientas

Microsoft Office

Internet

Email

Database systems

Zoom

Descripción del empleo

Family Specialist

Are you looking for a career that will make a difference in the lives of families in Oneida, Herkimer and Madison counties?

MVCAA is proud to be an Equal Opportunity Employer, M/F/D/V. MVCAA Offers a Generous Benefit Package!

Status: Full time

Department: Family Resources

Description

Rate of Pay: $19.87 per hour.

Basic Function: Provide case management services for enrolled families who are at risk. Work in partnership with enrolled families towards the goal of achieving their maximum potential by learning to recognize obstacles, finding resources, solving problems, and ultimately achieve long-term self-sufficiency.

Responsibilities

• Performs paperwork and assessment activities; summarizes findings in files.
• Maintains detailed documentation in agency database, CAPTAIN.
• Utilize assessments and other forms and systems to identify barriers to success and outline a plan of action.
• Assist families in setting goals and monitoring progress toward goals.
• Incorporate a Trauma Informed Care approach to program delivery.
• Maintains regular contact with assigned families, updates files.
• Maintains contact with area service providers to coordinate services and referrals.
• Refers families to resources, and advocates on family's behalf.
• Facilitates family support groups, meetings, educational opportunities, etc. as needed.
• Transports families with agency vehicle when needed.
• Commits agency resources to families for maximum support.
• Participate in staff meetings, case conferences and training as requested by supervisor.
• Works in partnership with other programs to assist families in achieving their goals.
• Understanding of low-income, poverty and diversity-related issues and the Agency's commitment to the continuum of care and service integration.
• Performs other duties as requested by the supervisor.

Qualifications

Child Development - Families with children under five

• AA/AAS in human services, counseling, social work, family service, or a related field preferred. Or the ability to obtain an AA/AAS within 18 months of hire or a Family Development Credential or an equivalent certification.
• Experience home visiting, group facilitation, direct support preferred.
• Must be physically able to perform the duties of the job and lift up to 50 pounds.
• Microsoft Office applications, internet, email, database entry, and zoom experience preferred.
• Ability to relate to and respect people of varied backgrounds.
• Willing and able to travel throughout 3 counties; have reliable transportation.
• Knowledge of local community, state, and federal referral sources.
• Ability to work with minimum supervision and keep detailed accountability.
• Background check, fingerprint clearance, physical exam, and TB.

Family Resources - Families with children of all ages

• AA/AAS required. AA/AAS in Human Services with experience in human services, family development or related field preferred.
• Effective oral and written communication skills.
• Proven ability to develop partnerships with persons from a wide variety of backgrounds.
• Proven problem-solving ability; self-motivated; ability to work independently.
• Knowledge of local, state, and federal referral sources.
• Ability to maintain strict confidentiality.
• Ability and method to travel throughout Oneida County and the surrounding area.