Family Services Specialist I/II

Oklahoma Department Of Human Services; Enid (OK); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Full state employee benefits

Job summary

Oklahoma Department Of Human Services seeks a full-time employee to greet clients, assess eligibility for Adult and Family Services, and manage a caseload in Enid, Oklahoma. The role requires in-office work, interaction with clients, and participation in mandatory training, including JumpSTART Training, with travel and lodging paid as needed.

The position offers the chance to work within state civil service with annual salaries of $37,440 (Level I) or $40,248 (Level II) plus full state employee

Qualifications

• Level I requires two years of clerical office work in a business, public sector, or social work environment or equivalent combination of education/experience.
• Level II requires a bachelor's degree or an associate's degree with two years of clerical office work experience, or an equivalent combination of education and experience.

Responsibilities

• Greet clients in a professional and kind manner in an OKDHS retail space
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
• Interview clients in an office setting or via phone
• Manage a caseload.
• Compile data and complete documentation to determine eligibility.
• Make appropriate program referrals to community resources
• Participate in individual and staff conferences
• Must attend all mandatory training associated with the position

Education

Bachelor's degree

Associate's degree

Job description

This is a full-time position in an office setting

Monday through Friday 8:00 AM - 5:00 PM.

This position is located in Enid, Oklahoma.

Travel is occasional. Must possess a valid driver’s license and maintain required car insurance.

Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).

Annual Salary:

• Level I H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Minimum Qualifications:

Level I:

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II:

• Education and Experience requirements consist of a bachelor's degree;
• OR an associate's degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
• OR two (2) years of experience as a Family Services Specialist

Job Responsibilities

• Greet clients in a professional and kind manner in an OKDHS retail space
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
• Interview clients in an office setting or via phone
• Manage a caseload.
• Compile data and complete documentation to determine eligibility.
• Make appropriate program referrals to community resources.
• Participate in individual and staff conferences.
• Must attend all mandatory training associated with the position

If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-BB156

• 83004911/JR59113, 83012118/JR65051 (83006288/JR65990)