FAMILY SERVICES SPECIALIST 1 - UNDERFILL

State of Nevada; Reno (NV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Vacation leave

Sick leave

Public Holidays

PERS retirement

Deferred compensation

No Nevada state income tax

Public Service Loan Forgiveness

Longevity payments

Job summary

State of Nevada in Reno seeks a Family Services Specialist 1 underfill to a Specialist 2, handling client interviews, eligibility determinations, and benefit calculations. The role supports individuals and families through the social services system.

The position requires at least one year of relevant experience and a high school diploma or equivalent, with duties including client interviews, information verification, and coordination with community providers.

Qualifications

• One or more years of applicable experience as described in the job duties.
• Graduation from high school or equivalent education.

Responsibilities

• Assist clients in completing required applications, forms, and declarations and reviewing information for accuracy.
• Interview clients, explain conditions, and elicit information.
• Interview clients to assess vocational potential and employment options.
• Research, verify, and evaluate information to establish eligibility.
• Perform income computation and other factors impacting benefit levels.
• Identify existing job skills and barriers to employment.
• Explain program objectives, requirements, and services and respond to client questions.
• Develop a personal responsibility plan and an individualized job training plan.
• Coordinate services through community providers and agency personnel.
• Perform related duties as assigned.

Skills

Interpersonal communication

Written communication

Office software

Education

High school diploma

Job description

• No Nevada state income tax.

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

Job Summary

The Division of Social Services is filling vacancies for Family Services Specialist 1, Underfilling a Family Services Specialist 2 in Reno.

Essential Qualifications

One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

Job Duties

• Assist clients in competing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others.
• Interview clients, explain conditions, and elicit information.
• Interview clients to assess their vocational potential and available employment options.
• Research, verify, and evaluate information to establish eligibility.
• Perform income computation and other factors impacting the level of benefits.
• Identify existing job skills, work experience, and immediate employment barriers.
• Explain program objectives, requirements, and services and respond to client questions.
• Develop a personal responsibility plan and design an individualized job training plan.
• Coordinate services through community providers and other agency personnel.
• Perform related duties as assigned.

Knowledge Of

Functions and operations of an administrative office; recordkeeping; interviewing practices; social service programs and their purpose; rights to privacy and confidentiality of information.

Skill In

• Mathematical computations.
• Interpersonal and communication, both verbal and written.
• Use and operation of office and job-related equipment and software.

Ability To

• Read and apply rules, regulations, policies, and procedures; learn federal, State, and local resources serving the needs of applicants; maintain confidentiality of client records; receive inquiries and provide information; verify information from a variety of sources; compile information and prepare reports.
• Store, record, and retrieve information; establish and maintain accurate records; interact effectively with individuals from varying social, economic, and cultural backgrounds.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

January 1.............................................. New Year's Day
Third Monday in January.................. Martin Luther King, Jr.'s Birthday
Third Monday in February................ Washington’s Birthday
Last Monday in May........................... Memorial Day
June 19................................................ Juneteenth Day
July 4.................................................... Independence Day
First Monday in September.............. Labor Day
Last Friday in October....................... Nevada Day
November 11........................................ Veterans' Day
Fourth Thursday in November........ Thanksgiving Day
Friday following the Fourth Thursday in November...................... Family Day
December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

01

Do you have one or more years of applicable experience as described in the job duties and graduation from high school or equivalent education?

• Yes
• No

02

A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Can you meet this requirement?

• Yes
• No

03

Must type a minimum of 35 wpm accurately. A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five minute test. This typing certificate can be attained through a staffing agency or for free from any Nevada Job Connect office. No online typing test will be accepted. Can you meet this requirement?

• Yes
• No

04

This position is located in Reno. Are you willing to work in Reno?

• Yes
• No
• Required Question