FAMILY SERVICES SPECIALIST 1

State of Nevada (NV); Carson City (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

The Division of Social Services in Carson City seeks a Family Services Specialist 1 in the Child Care and Development Unit to determine eligibility for the Child Care Subsidy program and to explain eligibility, elicit information, verify details with landlords, employers and others, and make determinations according to regulations.

A minimum typing speed of 35 wpm is required, with a typing certificate dated within the last 12 months to accompany your interview; graduation from high school or

Qualifications

• Typing 35 wpm minimum with a certificate within the last 12 months
• One year of applicable experience or more as described in the duties
• High school diploma or equivalent education

Responsibilities

• Assist clients with completing required applications, declarations, forms and reviewing information for accuracy
• Interview clients, explain conditions, and elicit information
• Interview clients to assess vocational potential and available employment options
• Research, verify, and evaluate information to establish eligibility
• Perform income computation and other factors impacting benefits
• Identify existing job skills, work experience and employment barriers
• Explain program objectives, requirements and services and respond to client questions
• Develop a personal responsibility plan and an individualized job training plan
• Coordinate services with community providers and agency personnel
• Perform related duties as assigned

Skills

Math skills

Interpersonal communication

Office software

Education

High school diploma or equivalent

Tools

Office equipment

Job description

The Division of Social Services is filling vacancies for Family Services Specialist 1 in the Child Care and Development Unit in Carson City.

Family Services Specialists in the Child Care and Development Unit determine eligibility for the Child Care Subsidy program and will be required to explain eligibility; elicit information, research and verify information provided by customers by contacting landlords, employers, and others to confirm citizenship, residency, household composition, earnings, and projected household expenses, compute income and evaluate other factors impacting benefits; make determinations according to timeframes and program regulations.

Must type a minimum of 35 wpm accurately. A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five-minute test.

This typing certificate can be attained thru a staffing agency or for free from any Nevada Job Connect office. No online typing test will be accepted.

*In accordance with NRS 293.5045, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if they have been convicted of a felony involving theft or fraud. Most positions in this series fall under this NRS*

One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

1. Assist clients in competing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others.
2. Interview clients, explain conditions, and elicit information.
3. Interview clients to assess their vocational potential and available employment options.
4. Research, verify, and evaluate information to establish eligibility.
5. Perform income computation and other factors impacting the level of benefits.
6. Identify existing job skills, work experience, and immediate employment barriers.
7. Explain program objectives, requirements, and services and respond to client questions.
8. Develop a personal responsibility plan and design an individualized job training plan.
9. Coordinate services through community providers and other agency personnel.
10. Perform related duties as assigned.

Knowledge of:

• Functions and operations of an administrative office; recordkeeping; interviewing practices; social service programs and their purpose; rights to privacy and confidentiality of information.

Skill in:

• Mathematical computations.
• Interpersonal and communication, both verbal and written.
• Use and operation of office and job-related equipment and software.

Ability to:

• Read and apply rules, regulations, policies, and procedures; learn federal, State, and local resources serving the needs of applicants; maintain confidentiality of client records; receive inquiries and provide information; verify information from a variety of sources; compile information and prepare reports.
• Store, record, and retrieve information; establish and maintain accurate records; interact effectively with individuals from varying social, economic, and cultural backgrounds.