Family Services Manager - Frederick County, VA

Commonwealth of VA Careers; Virginia; On-site; USD 91,000 - 112,000; Full time

Job summary

Commonwealth of Virginia Careers seeks a senior manager to oversee a major Family Services program, plan and direct services, and supervise Family Services Supervisors to ensure high-quality service delivery.

You will lead policy development and coordinate with state and local partners to align programs with departmental goals and improve outcomes for clients and communities.

Qualifications

• Bachelor’s degree in Human Services or Bachelor’s in any field with 2+ years related Human Services experience.
• Considerable experience in assigned program/human services programs.
• Completion of required training.
• Experience developing/monitoring case plans and overseeing caseload management.
• Experience managing and supervising professionals involved in social services programs.

Responsibilities

• Manage operations of a major social services program.
• Develop and implement operating policies and procedures within departmental goals.
• Oversee program implementation and resolve service delivery problems.
• Plan, organize and manage direct services programs and supervise supervisors.
• Collaborate with other managers and external partners to improve services.

Skills

PC skills

Education

Bachelor’s degree in Human Services

Bachelor’s degree in any field + 2+ years Human Services experience

BSW/MSW preferred

Job description

Hiring Range: $101,504.00 to Commensurate With Experience

Full Time or Part Time: Full Time

Additional Detail

Job Description

This title is the management level for Family Services occupational group. Employees are responsible for managing the operations of a major social services program. Work includes developing and implementing operating policies and procedures within the framework of departmental/divisional goals and objectives. Employees are responsible for overseeing program implementation and for directing the resolution of service delivery problems. Employees plan, organize and manage the work of direct services programs and supervise Family Services Supervisors and other assigned staff. Employees identify issues and concerns and provide leadership in the development of strategies to enhance and improve the quality and array of agency programs and services.

General Work Tasks

• Manages and directs the activities and functions of a multifaceted social service program.
• Monitors service delivery and implement organizational changes necessary to achieve goals and objectives.
• Develops and/or revises operating plans and procedures in accordance with overall departmental/divisional goals and objectives;Oversees the implementation of same;
• Ensures policies and procedures provide for effective delivery of services;
  Plans, assigns, reviews and evaluates the work of supervisory staff responsible for effective delivery of services.
• Participates as a member of senior management staff in examining county and statewide needs and issues.
• Works closely with other managers in the development, Implementation and monitoring of new and/or revised service programs or delivery methods; and
• Works with other state, community or private social service providers to ensure quality service.

Minimum Qualifications

• Knowledge- Considerable knowledge of the principles and practices of social service administration; social work/case management theory and practices; managerial principles and practices; other county, state and community services and resources available; client population; as well as the knowledge required of Family Services Supervisors.

• Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.

• Abilities- Demonstrated ability to: solve problems, particularly in the area of social services delivery; manage a multifaceted social services program and ensure quality service delivery; and communicate effectively both orally and in writing; as well as the abilities required of Family Services Supervisors.

• Education and Experience- Minimum of a bachelor’s degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
• Considerable experience in assigned program area/human services programs.
• Completion of required training.
• Work experience in developing/implementing/monitoring/managing case plans and overseeing caseload management.
• Experience managing and supervising professionals involved in social services programs. Any combination of training and experience which provides the required knowledge, skills and abilities.

Preferred Qualifications

Possession of aBSWorMSWdegree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements

All applicants are subject toDMV/driving record check, Central Registry (CPS) check, and/or criminal history search.

The investigation may include: fingerprint checks (State Police,FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Contact Information

Frederick County Department of Social Services Human Resources

107 North Kent Street
3rd Floor
Winchester, VA 22601

[e-mail]