Family Services Specialist I (Child Welfare)

Virginia AG; Virginia; On-site; USD 55,000 - 62,000; Full time

Job summary

Virginia Department of Social Services in Virginia is seeking a Family Services Specialist I, an entry-level role under close supervision, training in Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. After training, you may become Family Services Specialist II with pay increases.

Key duties include interpreting laws, coordinating programs, assessing client needs, presenting cases, managing service plans, providing case

Qualifications

• Minimum a Bachelor's degree in a Human Services field or related area.
• Two years of related Human Services experience preferred.
• Ability to interpret laws and coordinate services.

Responsibilities

• Interprets laws, policies and regulations as applied to the area of responsibility.
• Monitors, coordinates and administers specific programs as assigned.
• Interviews and assesses customer needs and factors such as education and support systems.
• Develops and implements service plans to ensure delivery of appropriate services.
• Provides case management and monitors client compliance.

Skills

Motor vehicle operation

PC skills

Effective communication

Interviewing

Case management

Education

Bachelor's degree in Human Services or related field

Two years related Human Services experience

Tools

Office software

Job description

Hiring Range: $55,000.00 to $62,445.24

Full Time or Part Time: Full Time

Job Description

Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/Adult Protective Services, Child Protective Services, Foster Care/’Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan.

General Work Tasks (but not limited to:)

• Interprets laws, policies and regulations as applied to specific area of responsibility;
• Monitors, coordinates and administers specific programs as assigned;
• Coordinates services within specific area of responsibility;
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
• Informs clients of related service programs rules/regulations, and right to participate;
• Presents cases to determine appropriate services and writes/implements service plans;
• Provides case management services to monitor compliance;
• Manages program waiting lists;
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
• Completes necessary federal, state and local planning and reporting requirements;
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
• Conducts overall monitoring of programs in specific area of responsibility;
• Serves as resource to clients and the community in area of expertise; and
• Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Knowledge, Skills, and Abilities :

Skills-

Skill in operating a motor vehicle and personal computer with associated software.

Abilities-

Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.

Education and Experience-

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Preferred:

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.

The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. May be required to participate in afterhours on-call schedule on a rotating basis.

Employee must be able to telework if necessary. Complete a minimum of 2 hours of Community Outreach as outlined by the Agency each year. These events are held outside of normal office hours.

Driving record must meet agency standard.

Contact Information

Tonda Wade

[e-mail]