Family Services Case Manager II

Virginia Department of Social Services; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

Virginia Department of Social Services is seeking a Family Services Specialist II to develop and implement individualized service plans across Employment Services, Child Care, and Adult/Adult Protective Services. The role may involve interviewing, investigating, and coordinating with other agencies as needed.

The position requires assessing client needs, documenting plans, and providing timely case management and referrals.

Qualifications

• Bachelor's degree in Human Services or related field, with two years of related experience.
• BSW or MSW desirable.
• Experience with Virginia social services policies is preferred.

Responsibilities

• Interprets laws, policies and regulations as applied to specific area of responsibility.
• Monitors, coordinates and administers specific programs as assigned.
• Interviews and assesses customer needs and other relevant factors.
• Develops and implements service plans to ensure delivery of appropriate services.
• Provides case management and monitors compliance; maintains records and reports.

Skills

Client assessment

Communication skills

Referral services

Motor vehicle operation

Computer skills

Education

Bachelor’s degree in Human Services

Bachelor’s degree + 2 years related experience

BSW or MSW license desirable

Job description

Virginia Department of Social Services is seeking a Family Services Specialist II to develop and implement individualized service plans across Employment Services, Child Care, and Adult/Adult Protective Services. The role may involve interviewing, investigating, and coordinating with other agencies as needed.

The position requires assessing client needs, documenting plans, and providing timely case management and referrals.