Family Services Case Manager: Build Safe Futures

State of Iowa; Indianola (IA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Paid time off

Retirement plans

Flexible spending accounts

Life insurance

Employee assistance program

Employee discounts

Job summary

The State of Iowa, Department of Health and Human Services, is seeking a Child & Family Services Case Manager for the Des Moines Service Area, working from Warren County. The role supports families after initial assessments, coordinating services and advocating for reunification where possible.

Core duties include risk assessment, monitoring progress, and collaboration with partners to ensure safe, stable homes for children.

Qualifications

• Requires graduation from an accredited four-year college or university.
• Equivalent combination of education and experience may substitute for the required education.
• Background check and valid driver’s license are required.

Responsibilities

• Assess risk and safety factors affecting children and families in various settings.
• Schedule and conduct monthly in-home visits with parents and children.
• Complete timely and accurate documentation, including case notes and court reports.
• Attend court hearings and provide testimony as required.
• Respond to crises with urgency and provide stabilizing interventions.
• Collaborate with legal professionals, law enforcement, treatment providers, and community partners.
• Manage a diverse caseload with flexibility and analytical reasoning.

Skills

Engagement and advocacy

Crisis management

Oral and written communication

Observational, critical thinking &分析

Prioritization & time management

Education

Bachelor's degree or equivalent

Job description

The State of Iowa, Department of Health and Human Services, is seeking a Child & Family Services Case Manager for the Des Moines Service Area, working from Warren County. The role supports families after initial assessments, coordinating services and advocating for reunification where possible.

Core duties include risk assessment, monitoring progress, and collaboration with partners to ensure safe, stable homes for children.