Family Services Advocate I – CPS & Family Support

City of Norfolk, VA; Norfolk (VA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Signing bonus

Employer-paid pension plan

Parking

Paid holidays

Vacation and sick leave

Job summary

City of Norfolk is seeking a Family Services Worker I to conduct home studies, investigate abuse/neglect, and provide case management for CPS. The role involves coordinating with law enforcement and community partners, maintaining records, and appearing in court when required.

The position requires a Bachelor's in a Human Services field, with preference for a BSW/MSW and Virginia social work licensure. A driver’s license may be required; a signing bonus is offered.

Qualifications

• Bachelor's degree in a Human Services field
• BSW or MSW degree desirable
• Virginia Social Worker license desirable

Responsibilities

• Investigates referrals of suspected child abuse/neglect.
• Conducts field visits to schools, homes, hospitals, and community settings.
• Works with law enforcement, licensing, and community partners to investigate/assess allegations.
• Determines clients’ needs based on interviews and plans appropriate action.
• Counsels clients about services available.
• Testifies in court as needed.

Job description

City of Norfolk is seeking a Family Services Worker I to conduct home studies, investigate abuse/neglect, and provide case management for CPS. The role involves coordinating with law enforcement and community partners, maintaining records, and appearing in court when required.

The position requires a Bachelor's in a Human Services field, with preference for a BSW/MSW and Virginia social work licensure. A driver’s license may be required; a signing bonus is offered.