Family Services Advocate — Flexible, Impactful Support

The Y of Central Maryland; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

The Y of Central Maryland seeks a Family Services Advocate to support Head Start families through partnership building, parent engagement, and community connections. You will conduct home visits, assess family needs, and help families access education and services, while maintaining confidentiality and cultural responsiveness.

This role emphasizes advocacy, coordination with Teaching Associates, and participation in family events, with training and professional development provided to support

Qualifications

• Must pass a physical examination, background check, and fingerprinting screen.
• Must have a valid driver’s license.
• Must have access to reliable transportation.
• Basic computer literacy in email, word processing and internet navigation

Responsibilities

• Recruit, enroll, and engage in collaborative partnership building with 40 families of children receiving Head Start services.
• Conduct home visits annually and as needed with each family based on the family’s identified tier level.
• Ensure meetings and one-on-one interactions are respectful of each family's diversity and cultural background.
• Work with families individually to identify family goals, strengths, and necessary services and supports through the Family Needs Assessment and track progress on family goals set in the Family Partnership Agreement.
• Ensure parents have opportunities to enhance their skills and knowledge in areas such as Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities.
• Arrange for education and other appropriate interventions related to family or individual mental health services, substance abuse, child abuse and neglect, and domestic violence, if needed.
• Build trusting relationships with families through regular communication.
• Encourage and support parent participation in Head Start activities and decision-making.
• Advocate for families to ensure they receive necessary services and support.
• Support families in understanding child development and the importance of early education.
• Take an active role in community planning and advocacy to improve the delivery of services to children and families.
• Encourage volunteers to participate in the Head Start program.
• Connect families with local resources such as housing assistance, employment support, food assistance, and healthcare services.
• Collaborate with community partners to enhance available services for families.
• Maintain updated knowledge of local social service programs and eligibility requirements.
• Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
• Plan and attend parent committee meetings and family activities.
• Assist families in making the transition out of the Head Start Program.
• Assist with health and developmental screenings within the 45/90 day requirements.
• Provide crisis intervention for families as needed.
• Participate in team meetings, training, and professional development opportunities.
• Maintain and update child health records, follow up on referrals for support services, and ensure all documentation is current in the program’s active database.
• Submit reports as requested, such as monthly summary tracking reports.
• Assist in the documentation of in-kind toward the non-federal share requirement.
• Assist in organizing family events, workshops, and parent education sessions.
• Maintain confidentiality regarding Associate and family information.
• Participate in Associate meetings, conferences, professional development (Governance and ERSEA within 90 days of hire), and workshops as assigned.
• Mandated reporter as stated in Child Abuse and Neglect Policy.
• Assist in supporting children and the center’s team in the classroom.
• Be present at work to provide consistency of services.
• Be a contributing team member in a positive/productive manner.
• Demonstrate the commitment to the Y’s mission, values, and policies in daily duties.
• Perform any other work-related duties as requested by your supervisor.

Job description

The Y of Central Maryland seeks a Family Services Advocate to support Head Start families through partnership building, parent engagement, and community connections. You will conduct home visits, assess family needs, and help families access education and services, while maintaining confidentiality and cultural responsiveness.

This role emphasizes advocacy, coordination with Teaching Associates, and participation in family events, with training and professional development provided to support