Family Services Advocate - Baltimore City Head Start

The Y in Central Maryland; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a mission-driven organization as a Y Family Services Manager. You will work directly with families to advocate for their needs, ensuring their children receive the best start for education and life. If you have a passion for helping economically disadvantaged families thrive, this role is for you.

Qualifications

• 2+ years of experience with adults in Human Services or Social Work.
• Prior Head Start experience preferred.

Responsibilities

• Create and implement Head Start recruitment plans for 100% enrollment.
• Work with families to identify goals and necessary services.
• Foster community partnerships and manage service coordination.

Skills

Clear communication

Effective listening

Enthusiasm

Patience

Good judgment

Good spirit

Education

Associate's degree in social science or related field

Bachelor's degree in family studies, social work or related field

Job description

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

How This Role Contributes To The Y’s Mission

As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. You will work within the community, with families and with parents/guardians, acting as an advocate for families, developing trusting relationships and ensuring that support services are available to meet family goals. You will work with families on an individualized basis to identify family goals, strengths, and necessary services and ensure parents have opportunities to enhance their skills and knowledge that aid in child development. You will be responsible for community partnerships, service coordination as well as reporting. As a Y Family Services Manager, you’ll contribute to the Y and to the broader community we serve by working with our littlest participants and their families who are economically disadvantaged and help them prepare for success in school and life.

This Work Is Right For You If You Have

• An interest in the well-being and education of young children, enthusiasm, patience, good humor, good judgment and a good spirit
• The ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associates
• At least 2 years of experience working with adults in the Human Services or Social Work field
• Prior Head Start experience (preferred)
• An associate’s degree in social science, human services or related field OR a bachelor’s degree in family studies, social work, human services or related field (preferred)

For a full listing of Head Start locations visit https://ymaryland.org/programs/headstart/headstartlocations

The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.