Family Service Worker

ESC group; Cincinnati (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Hamilton County Educational Service Center's Head Start program in Cincinnati is seeking a Family Service Worker to provide case management for families and children within the Head Start framework. This full-time role emphasizes building positive family relationships and promoting active family involvement and engagement in program activities.

The position requires an associate degree with a bachelor’s preferred in social work or related field, and demands strong organizational, writing, and

Qualifications

• Required associate degree, bachelor's degree preferred, in social work or related field.
• Strong organizational, writing, and verbal skills.
• Ability to work effectively with a diverse population and manage a caseload of 60-70 families.

Responsibilities

• Provide case management services to families and children.
• Create and maintain positive relationships with families.
• Assist and support family involvement/engagement in the program.
• Ensure compliance with Head Start Performance Standards and HCESC policies.

Skills

Organizational skills

Written communication

Verbal communication

Diversity awareness

Education

Associate degree

Bachelor's degree preferred

Job description

Family Service Worker

Hamilton County ESC Hamilton County Head Start - Cincinnati, Ohio Open in Google Maps

This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education

Job Details

Job ID: 5961393

Application Deadline: Posted until filled

Posted: Oct 15, 2026 3:23 PM (UTC)

Job Description

Position Opening Announcement

Family Service Worker at Head Start

Full-time

QUALIFICATIONS:

Required associate degree, bachelor's degree preferred, in social work or related field. Strong organizational, writing, and verbal skills. Ability to work effectively with a diverse population and manage a caseload of 60-70 families.

JOB SUMMARY:

Responsible for providing case management services to families and children. Create and maintain positive relationships with families. Assist and support family involvement/engagement in areas of the program. Ensure compliance with all Head Start Performance Standards and HCESC Policies and Procedures.

ESSENTIAL FUNCTIONS:

• Adheres to the Mission and Vision of HCESC.
• Demonstrates a comprehensive knowledge of social work. Maintains professional boundaries in relationships with staff and families by distinguishing between others' needs and one's own, guarding against abuse of power and sexual misconduct, and using appropriate language.
• Works as a team member with program personnel to ensure all service area requirements are met to carry out the goals and objectives of the program.
• The ability to relate to persons with diverse educational, socio-economic, and ethnic backgrounds. Employs a culturally competent and flexible approach when working with those from various cultures.
• Demonstrates respect for others by sharing information objectively and non-judgmentally and adjusting verbal and written communication strategies for different audiences.
• Advances program practice by promoting a positive working environment and working collaboratively with other staff to understand and support the adoption of best practices for children, families, and staff.
• Maintains full enrollment by facilitating outreach and recruiting families. Communicates the program's eligibility, selection, and enrollment policies and assists families in completing enrollment packet and all required documentation.
• Initiates and maintains regular contact with families. Promotes a unified approach to sharing child information by engaging in joint planning with teachers, other specialists, and other family contacts in community programs.
• Engages families as full partners in their own development by helping them assess their needs and strengths, address challenges that affect their well-being, set realistic and achievable long/short-term goals, and support them in taking actions to reach set goals.
• Applies program policies in working with families and the community by being knowledgeable of the program requirements. Meets federal, state, and program documentation requirements by maintaining accurate, objective, complete, timely, and well-organized child, and family records.
• Acts as advocate between community resources, school districts and families.
• Help facilitate parent orientation, parent committee meetings and family activities.
• Provides case management and resource/referral services to families.
• Participates in staff meetings, classroom team meetings and training opportunities as deemed necessary by the supervisor.
• Assist in identifying potential parents as Policy Council members.
• Performs other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY AND ADA STATEMENT:

The Hamilton County Educational Service Center is an Equal Opportunity Employer and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. The Governing Board of Hamilton County Educational Service Center does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), disability, age, religion, military status, ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.

Position Type: Full-time

Contact Information

• District Contact
• Please See Posting
• Null, Ohio Null
• Phone: Please see posting
• Email: [e-mail]