Family Service Worker

The Greater Cincinnati School Application Consortium; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

The Hamilton County Educational Service Center is seeking a Related Services/Social Worker to provide case management for Head Start families. You will maintain enrollment, coordinate with teachers and specialists, and support family engagement while upholding program standards.

The role emphasizes working with diverse populations, managing 60–70 family caseloads, documenting services, and advocating for families through community resources.

Qualifications

• Associate degree in social work or related field required.
• Bachelor's degree in social work or related field preferred.
• Strong organizational, writing, and verbal skills.
• Ability to work effectively with a diverse population and manage a caseload of 60-70 families.

Responsibilities

• Adheres to HCESC mission and vision.
• Maintains professional boundaries with staff and families by using appropriate language.
• Collaborates with program personnel to meet service area requirements.
• Relates to diverse backgrounds with a culturally competent approach.
• Promotes a positive work environment and supports best practices for children and families.
• Maintains enrollment by outreach and assisting families with enrollment packets.
• Initiates and maintains regular contact with families and supports joint planning with teachers.
• Provides case management and resource/referral services to families.
• Participates in staff meetings and trainings as needed.

Skills

Organizational skills

Writing skills

Verbal communication

Caseload management

Diversity engagement

Education

Associate degree in Social Work or related field

Bachelor's degree in Social Work preferred

Job description

• Position Type: Related Services/ Social Worker

Required associate degree, bachelor's degree preferred, in social work or related field. Strong organizational, writing, and verbal skills. Ability to work effectively with a diverse population and manage a caseload of 60-70 families.

JOB SUMMARY

Responsible for providing case management services to families and children. Create and maintain positive relationships with families. Assist and support family involvement/engagement in areas of the program. Ensure compliance with all Head Start Performance Standards and HCESC Policies and Procedures.

ESSENTIAL FUNCTIONS

• Adheres to the Mission and Vision of HCESC.
• Demonstrates a comprehensive knowledge of social work. Maintains professional boundaries in relationships with staff and families by distinguishing between others' needs and one's own, guarding against abuse of power and sexual misconduct, and using appropriate language.
• Works as a team member with program personnel to ensure all service area requirements are met to carry out the goals and objectives of the program.
• The ability to relate to persons with diverse educational, socio-economic, and ethnic backgrounds. Employs a culturally competent and flexible approach when working with those from various cultures.
• Demonstrates respect for others by sharing information objectively and non-judgmentally and adjusting verbal and written communication strategies for different audiences.
• Advances program practice by promoting a positive working environment and working collaboratively with other staff to understand and support the adoption of best practices for children, families, and staff.
• Maintains full enrollment by facilitating outreach and recruiting families. Communicates the program's eligibility, selection, and enrollment policies and assists families in completing enrollment packet and all required documentation.
• Initiates and maintains regular contact with families. Promotes a unified approach to sharing child information by engaging in joint planning with teachers, other specialists, and other family contacts in community programs.
• Engages families as full partners in their own development by helping them assess their needs and strengths, address challenges that affect their well-being, set realistic and achievable long/short-term goals, and support them in taking actions to reach set goals.
• Applies program policies in working with families and the community by being knowledgeable of the program requirements. Meets federal, state, and program documentation requirements by maintaining accurate, objective, complete, timely, and well-organized child, and family records.
• Acts as advocate between community resources, school districts and families.
• Help facilitate parent orientation, parent committee meetings and family activities.
• Provides case management and resource/referral services to families.
• Participates in staff meetings, classroom team meetings and training opportunities as deemed necessary by the supervisor.
• Assist in identifying potential parents as Policy Council members.
• Performs other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY AND ADA STATEMENT

The Hamilton County Educational Service Center is an Equal Opportunity Employer and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. The Governing Board of Hamilton County Educational Service Center does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), disability, age, religion, military status, ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.