Family Service Navigator – Early Steps & Child Development

Easter Seals Florida Inc; Florida; On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Holidays, Vacation, Sick, and PIP

401K Savings Plan

Employee Assistance Program

Wellness Program

Job summary

Easterseals Florida is seeking a compassionate Family Service Coordinator to support families of young children through IDEA Part C services in Space Coast Early Steps.

You will coordinate services, participate in evaluations and IFSP meetings, and help families navigate resources and transitions to Part B when appropriate. This full-time role requires 40 hours per week, with standard 9:00 am–5:00 pm hours in Florida.

Qualifications

• Bachelor’s degree in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
• One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
• Ability to secure and maintain a Medicaid Provider Number.
• Knowledge of community resources, child development, disabilities, and confidentiality/privacy laws.
• Strong documentation, time-management, and organizational skills.
• Ability to travel to family homes and adjust schedule to meet family needs.
• Ability to provide crisis management support when necessary.
• Demonstrates integrity, tact, strong judgment, flexibility, and a commitment to self-development and quality practices.
• Commitment to teamwork and to supporting families with empathy and professionalism.
• Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history).
• An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment

Responsibilities

• Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator.
• Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
• Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C.
• Promote and strengthen the IFSP team’s ability to identify, access, coordinate, and evaluate services and resources.
• Interview families to gather information on routines, strengths, needs, support systems, and developmental concerns.
• Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members.
• Communicate IFSP recommendations with providers, coordinate updates every 6 months, and ensure follow-up for developmental evaluations.
• Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
• Assist families not pursuing Part B with developing an appropriate post-Part C plan.
• Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
• Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks

Skills

Strong documentation

Time management

Organizational skills

Travel to family homes

Education

Bachelor's degree (related field)

Job description

Easterseals Florida is seeking a compassionate Family Service Coordinator to support families of young children through IDEA Part C services in Space Coast Early Steps.

You will coordinate services, participate in evaluations and IFSP meetings, and help families navigate resources and transitions to Part B when appropriate. This full-time role requires 40 hours per week, with standard 9:00 am–5:00 pm hours in Florida.