Family Service Coordinator - Rockledge

Easter Seals Florida Inc; Florida; On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Holidays, Vacation, Sick, and PTO

401K Savings Plan

Professional Development opportunities

Wellness Program

Job summary

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator to support families of young children eligible for IDEA, Part C services through the Space Coast Early Steps program. The FSC coordinates evaluations, IFSPs, and transitions, serving as a central contact from start to end of the journey.

You will work with a multidisciplinary team to ensure timely services, advocacy, and resource navigation, while maintaining case notes and CMS billing practices.

Qualifications

• Bachelor’s degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
• One year of professional experience with young children and families in teaching, case management, counseling, or similar roles.
• Ability to secure and maintain a Medicaid Provider Number.
• Knowledge of community resources, child development, disabilities, confidentiality/privacy laws.
• Ability to travel to family homes and adjust schedule.

Responsibilities

• Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator.
• Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
• Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C.
• Promote and strengthen the IFSP team’s ability to identify, access, coordinate, and evaluate services and resources.
• Interview families to gather information on routines, strengths, needs, support systems, and developmental concerns.
• Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members.
• Communicate IFSP recommendations with providers, coordinate updates every 6 months, and ensure follow-up for developmental evaluations.
• Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
• Assist families not pursuing Part B with developing an appropriate post-Part C plan.
• Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
• Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.

Skills

Strong documentation

Time-management

Organizational skills

Travel to families

Empathy and professionalism

Education

Bachelor’s degree in related field

Job description

Description

Salary will be $44,000 per year, includes insurance and time off benefits

Full time position working 40 hours per week, 9:00 am to 5:00 pm

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator (FSC) to support families of young children eligible for IDEA, Part C services through our Space Coast Early Steps program. The FSC plays a vital role in empowering families, helping them understand their child’s strengths, needs, and available supports, and serving as the central point of contact from the start to the end of their Early Steps journey.

In this role, you will work with a comprehensive team of professionals to ensure families receive timely evaluations, services, procedural safeguards, and coordinated care. You will serve as a supportive, communicative, and responsive resource to families, helping them navigate resources and advocating for services that promote optimal child development.

What You’ll Do

• Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator
• Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities
• Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C
• Promote and strengthen the IFSP team’s ability to identify, access, coordinate, and evaluate services and resources
• Interview families to gather information on routines, strengths, needs, support systems, and developmental concerns
• Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members
• Communicate IFSP recommendations with providers, coordinate updates every 6 months, and ensure follow-up for developmental evaluations
• Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning
• Assist families not pursuing Part B with developing an appropriate post-Part C plan
• Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management
• Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks

What we offer:

• Live and on demand Professional Development opportunities
• Medical, Dental, and Vision Plans
• Paid Holidays, Vacation, Sick, and Personal Time
• Employee Assistance Program
• Several Supplemental Insurance Policies
• 401K Savings Plan
• Easterseals Cares Wellness Program
• Work Life Balance
• The Opportunity to Make a Difference in the Community and the Organization

Qualifications

• Bachelor’s degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
• One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
• Ability to secure and maintain a Medicaid Provider Number.
• Knowledge of community resources, child development, disabilities, and confidentiality/privacy laws.
• Strong documentation, time-management, and organizational skills.
• Ability to travel to family homes and adjust schedule to meet family needs.
• Ability to provide crisis management support when necessary.
• Demonstrates integrity, tact, strong judgment, flexibility, and a commitment to self-development and quality practices.
• Commitment to teamwork and to supporting families with empathy and professionalism.
• Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)
• An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment

Easterseals Florida has been rated a Great Place to Work (2020 - 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.

Easterseals Florida is a Drug Free Workplace (DFWP).

Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at [phone], [e-mail], 2010 Crosby Way, Winter Park, FL 32792.

Under the directive of Florida House Bill 531, our organization utilizes the Care Provider Background Screening Clearinghouse. More information regarding the background screening requirements for this position can be found on the Florida HealthSource Background Screening website or at this specific link: https://info.flclearinghouse.com.