Family Service Advisor

nsmg; San Mateo (CA); On-site; USD 70,000 - 200,000; Full time

Benefits offered by this job

Uncapped Commission

Medical, Dental, Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Funeral & Cemetery Benefits

Employee Referral Bonuses

Recognition Programs & Awards Trips

Job summary

NorthStar Memorial Group is hiring a Family Service Advisor at Skylawn Funeral Home, Crematory and Memorial Park in Half Moon Bay, CA. You will guide families with care and innovation, offering a commission-based sales path and extensive training.

This role emphasizes empathy, proactive outreach, and creative solutions to honor loved ones with meaningful celebrations, plus growth across our nationwide locations.

Qualifications

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean MVR.

Responsibilities

• Support families with care, understanding and respect during life’s sensitive moments.
• Engage in consultative sales, building a pipeline with provided leads.
• Contribute to planning final celebrations and family guidance.

Skills

Compassionate

Creatively

Proactive

Job description

Join NorthStar Memorial Group as a Family Service Advisor at Skylawn Funeral Home, Crematory and Memorial Park in Half Moon Bay, CA .

At NorthStar, we’re redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor you won’t just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life’s most sensitive moments.
• Creatively, we value innovation. You’ll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales—anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Uncapped Commission Program – You control your income
• Comprehensive Insurance Options
  • Medical, Dental, Vision
  • Life & AD&D
  • Disability Coverage
• 401(k) with Company Match
• Tuition Reimbursement
• Funeral & Cemetery Benefits
• Employee Referral Bonuses
• Recognition Programs & Annual Awards Trips

Salary Expectation

$70,000 - $200,000

Requirements

• Must successfully pass a criminal background check.
• Possess a valid driver’s license with a clean motor vehicle record (MVR).

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.