Family Service Advisor

NorthStar Memorial Group; Hayward (CA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Uncapped Commission Program

Medical Insurance

Dental Insurance

Vision Insurance

Life & AD&D

Disability Coverage

401(k) with Company Match

Tuition Reimbursement

Funeral & Cemetery Benefits

Employee Referral Bonuses

Recognition Programs & Annual Awards

Job summary

NorthStar Memorial Group is seeking a Family Service Advisor for Chapel of the Chimes Hayward Funeral Home and Memorial Park in Hayward, CA. You will guide families through planning their loved one’s final celebration with compassion and creativity, using consultative sales to build a trusted relationship.

You will receive extensive training, support a nationwide network, and participate in a commission-based structure that rewards performance and leadership in bereavement services.

Qualifications

• Must demonstrate compassion, empathy and respect when supporting families.
• Ability to think creatively and bring fresh ideas for meaningful tributes.
• Proactive, solution-oriented approach with consultative sales skills.

Responsibilities

• Support families with care, empathy, and respect during life’s moments.
• Sell funeral and memorial services using a consultative approach.
• Develop and manage a sales pipeline with qualified leads provided.
• Build relationships across the community to grow business.

Skills

Compassionate

Empathy

Creativity

Proactivity

Job description

Join NorthStar Memorial Group as a Family Service Advisor at Chapel of the Chimes Hayward Funeral Home and Memorial Park in Hayward, CA.

At NorthStar, we're redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor you won't just sell, you will inspire and innovate. We offer a financially stable, rewarding career where your efforts are recognized, and your impact is meaningful.

What We Look For

• Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.


• Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.


• Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales - anticipating needs and delivering results.

What You Can Expect

• Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.


• Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.


• Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.


• Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Exceptional Total Rewards Package

• Uncapped Commission Program - You control your income


• Comprehensive Insurance Options




• Medical, Dental, Vision


• Life & AD&D


• Disability Coverage




• 401(k) with Company Match


• Tuition Reimbursement


• Funeral & Cemetery Benefits


• Employee Referral Bonuses


• Recognition Programs & Annual Awards Trips

Requirements

• Must successfully pass a criminal background check.


• Possess a valid driver's license with a clean motor vehicle record (MVR).

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

#Sales