Family Resource Specialist

YWCA of Hawai'i Island; Hilo (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Family-friendly workplace

Growth and development opportunities

Meaningful impact in Hawaii Island

Job summary

YWCA of Hawai'i Island is seeking a compassionate Family Resource Specialist in Hilo to support prenatal families and newborns by providing assessments, referrals, and short-term assistance that strengthens family development.

The role conducts screenings, maintains records, and connects families to community resources while protecting confidentiality and working with hospitals and clinics.

Join a mission-driven team focused on equity, empowerment, and community support for Hawaii Island families.

Qualifications

• High school diploma or GED required.
• One to three months of related experience or training preferred.
• Valid Hawaii Driver’s License, reliable transportation, clean driving abstract, and ability to pass criminal background and drug screening.
• TB clearance required; First Aid and CPR certification preferred.
• Strong interpersonal and communication skills.
• Knowledge of local community resources and understanding of child development and family dynamics.

Responsibilities

• Conduct screening and eligibility assessments with prenatal and postnatal families at birthing facilities, clinics, offices, or referred sources.
• Refer eligible families to community resources and appropriate services.
• Initiate and maintain participant records, ensuring documentation is complete and up to date.
• Provide short-term direct assistance, bonding facilitation, and advocacy as needed.
• Participate in team meetings and regular supervision to discuss case progress and collaborate on solutions.
• Assist with community outreach and training efforts to promote PHO services.
• Maintain a professional appearance and ensure participant confidentiality at all times.

Skills

Interpersonal skills

Education

High school diploma or GED

Job description

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Join the YWCA of Hawaii Island Team as a Family Resource Specialist!

At the YWCA of Hawai'i Island, we are committed to our mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity FOR ALL. We are looking for a compassionate and resourceful Family Resource Specialist to join our team. In this role, you will help support prenatal women and families with newborns by providing assessments, referrals, and short-term support that strengthens families during a vital period of development.

Position Overview

The Family Resource Specialist is responsible for conducting screenings and assessments of prenatal and postnatal families, offering referrals and direct short-term assistance, and facilitating access to services and community resources. This role is based in Hilo and works with birthing hospitals, clinics, and other referral sources.

Essential Duties and Responsibilities

• Conduct screening and eligibility assessments with prenatal and postnatal families at birthing facilities, clinics, offices, or referred sources.
• Refer eligible families to community resources and appropriate services.
• Initiate and maintain participant records, ensuring documentation is complete and up to date.
• Provide short-term direct assistance, bonding facilitation, and advocacy as needed.
• Participate in team meetings and regular supervision to discuss case progress and collaborate on solutions.
• Assist with community outreach and training efforts to promote PHO services.
• Maintain a professional appearance and ensure participant confidentiality at all times.

Qualifications

• High school diploma or GED required.
• One to three months of related experience or training preferred.
• Valid Hawaii Driver’s License, reliable transportation, clean driving abstract, and ability to pass criminal background and drug screening.
• TB clearance required; First Aid and CPR certification preferred.
• Strong interpersonal and communication skills.
• Knowledge of local community resources and understanding of child development and family dynamics.

Why Join Us?

Working at the YWCA of Hawaii Island means becoming part of a supportive, mission-driven team that believes in equity, community, and empowerment. We offer:

A family-friendly workplace

Opportunities for growth and professional development

A chance to make a meaningful difference in the lives of Hawaii Island’s keiki and families

Equal Opportunity Employer