Family Resource Schools Program Assistant-1

City of Boulder; Boulder (CO); On-site; USD 29,000 - 41,000; Part time

Job summary

City of Boulder is seeking a part-time administrator to support the Family Resource Schools Afterschool Program. The role is on-site at five local elementary schools and includes registration, data entry, and customer service for staff and families.

The position requires a high school diploma or GED, two years of customer service/cash handling experience, and the ability to work in a bilingual (English/Spanish) environment. In-person attendance is expected Monday through Thursday 1–6 p.m.

Qualifications

• High School diploma or GED is required.
• Two years of professional experience in customer service, reception, and cash handling or a combination.
• Ability to read, write and speak English and Spanish professionally.
• Must be 18 years of age or older and able to pass a background check.
• Ability to work in an elementary school setting and in a team environment.

Responsibilities

• Performs administrative tasks related to student registration.
• Supports data collection, entry, and maintenance.
• Maintains accurate and up-to-date program data.
• Assists with snack distribution, attendance, and dismissal.
• Helps with daily setup/teardown and supports other afterschool events.
• Communicates with instructors and staff to ensure smooth program operations.
• Supports student supervision to maintain safety.
• Provides customer service to school staff, parents, and guardians.
• Occasionally handles cash and related duties.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Google Suite

Job description

It’s a great time to join the City of Boulder!

Application Deadline:

August 29, 2026

Compensation Details:

Full Pay Range

21.01 - 29.40

Generally, the hiring range is from the minimum up to 80% of the range.This is a part-time hourly position.

Scheduled Weekly Hours:

10

Benefit Eligibility Group:

Confirm with the Hiring Manager

Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Job Description Summary:

Under general supervision, supports administrative tasks associated with running the Family Resource Schools (FRS) Afterschool Program as part of the afterschool team providing services on-site at five (5) local elementary schools.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs administrative tasks related to the student registration process.

• Supports data collection, entry, and maintenance.

• Maintains accurate and up to date program data.

• Assists with distribution of snacks, collection of attendance, and dismissal.

• Assists with daily setup and teardown tasks and as needed, supports other afterschool events.

• Communicates with afterschool program instructors and school staff to ensure program runs smoothly and per program requirements.

• Supports student supervision to ensure safe behaviors.

• Provides customer service to school staff and parents, guardians, caretakers seeking information.

• Provides cash handling on occasion.

• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Ability and desire to work in an elementary school setting.

• Ability to communicate effectively with students, parents, and city/school staff.

• Ability to demonstrate proficiency in Word, Excel, and Outlook and Google platform.

• Ability to manage multiple projects and meet deadlines.

• Ability to read, write and speak English and Spanish in a professional capacity for communication objectives.

• Ability to successfully perform in a team-oriented environment.

• Ability to work independently, prioritize, and resolve problems.

• Ability to work with a wide range of sensitive issues and maintain confidentiality.

• Ability to work with individuals from diverse ethnic, cultural, and socioeconomic backgrounds in a fair, supportive, and cooperative manner.

• Skill in providing excellent customer service.

• Must be 18 years of age or older.

• Must successfully pass a background check before first day of work and maintain acceptable screening.

PREFERRED QUALIFICATIONS

• Ability to diffuse and manage volatile and stressful situations.

• Ability to manage multiple tasks with frequent interruptions.

• Skill and experience working with elementary-aged children.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• High School diploma or GED.

• Two (2) years’ professional experience in customer service, receptionist, and cash handling or any combination.

SUPERVISION

Supervision Received: Child Care Subsidy Senior Program Manager

Supervision Exercised: None

WORKING CONDITIONS AND REQUIREMENTS

• Physical and Mental Effort:Sufficient clarity of speech and hearing or other communication capabilities that permits effective communication on the telephone and in person. Sufficient vision or other powers of observation that permits the review, evaluation and preparation of a variety of written documents and materials. Sufficient manual dexterity that permits the operation of computers and other office equipment. Sufficient personal mobility and physical reflexes, which permits work in an office setting. Ability to work under stress from deadlines and public contact.Sufficient stamina, mobility, and patience to keep children safe and manage behaviors and office work in a high energy environment.

• Work Environment:Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises. Availability to work in-person Mondays through Thursdays between 1-6 p.m., mid-August to end of May. Must be present within the State of Colorado and be able to work in-person. Attendance at occasional evening and weekend meetings may be required.

• Machines and Equipment Used: Standard office equipment including computers, telephones, calculators and multi-function printers.

As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy.