Family Resilience Coach

Burrell Behavioral Health; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program – 24/7

Mileage Reimbursement

Employee Discounts

Workplace Culture – supportive and健康

Job summary

Burrell Behavioral Health is hiring a Family Support Provider in Springfield, Missouri. You will coach parents and caregivers, develop individualized family service plans, and facilitate group education and mutual support activities to promote recovery and family wellness.

You will engage in crisis intervention, documentation, and collaboration with interdisciplinary teams to support families accessing community resources. A rewarding role with strong community impact.

Qualifications

• High School Diploma or GED required.
• Must meet state qualifications required to obtain the Family Support Provider credential.
• Experience working in mental health, family support, case management, peer support, or related human services preferred.
• Demonstrated ability to communicate clearly and produce concise written reports.
• Must be at least 21 years of age.

Responsibilities

• Coach and support parents/caregivers to build strengths, resilience, and practical skills for managing their child’s emotional and behavioral needs.
• Develop and implement individualized family service plans and participate in wraparound and staffing meetings to ensure continuity of care.
• Facilitate group education sessions, mutual support groups, and community-based activities that promote recovery, wellness, and social connection.
• Provide crisis intervention and timely moral support during family emergencies or acute needs.
• Assist families with meeting preparation, referrals to outside resources, and navigating health and social service systems.
• Share lived-experience when appropriate to model recovery tools, symptom management, and problem-solving strategies.
• Document all services provided according to agency standards and participate in quality assurance and program processes as directed by leadership.
• Represent the agency professionally during intakes, community presentations, and collaborative work with partner agencies.
• Monitor family progress, identify resources and strengths, and support families in setting and achieving goals for themselves and their children

Skills

Communication skills

Interpersonal skills

Lived-experience coaching

Mental health awareness

Education

High School Diploma or GED

Family Support Provider credential (state requirements)

Job description

Burrell Behavioral Health is hiring a Family Support Provider in Springfield, Missouri. You will coach parents and caregivers, develop individualized family service plans, and facilitate group education and mutual support activities to promote recovery and family wellness.

You will engage in crisis intervention, documentation, and collaboration with interdisciplinary teams to support families accessing community resources. A rewarding role with strong community impact.