Family Relations Specialist - Texas

Pediatrics Plus Website; Frisco (TX); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, & vision insurance

401K with company matching

Discounts & incentives

Professional development

State-of-the-art facilities & tech

Job summary

Pediatrics Plus is seeking a Family Relations Specialist to support outpatient therapy and developmental preschool operations. You will handle referrals, explain insurance benefits, and schedule evaluations for children from birth to 21 years with families, across multiple sites.

The role emphasizes clear communication, strong organization, and accurate documentation while contributing to a compassionate, child-centered environment. Competitive benefits and growth opportunities are offered.

Qualifications

• High School Diploma or equivalent.
• Bachelor’s degree preferred.
• Ability to communicate effectively with a wide variety of people.
• Must be able to work with clients birth to age 21 and their families.
• Strong organizational skills with attention to detail and accuracy.
• Proficient computer skills including keyboarding, databases, word processing, spreadsheets and internet software.

Responsibilities

• Completes the referral intake process, updates necessary systems, and requests needed paperwork.
• Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents.
• Schedules outpatient therapy and developmental preschool initial evaluations with parents.
• Communicates effectively and timely with state agencies and on-site locations to ensure quality of referral process.

Skills

Communication skills

Organizational skills

Computer skills

Multitasking

Reading documents

Writing reports

Presentation skills

Common sense

Dress code

Attendance

Timeliness

Education

High School Diploma

Bachelor's degree (preferred)

Tools

Database

Word processing

Spreadsheet

Internet software

Job description

Are you passionate about helping children succeed? Do you want to join a team of dedicated professionals committed to creating an environment where children thrive? At Pediatrics Plus, we work to empower children to conquer their world. Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. We are looking for individuals who are eager to advocate for families and children with compassion and a heart of service as a Family Relations Specialist.

What we offer:

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Insurance
• 401K with Company Matching
• Company Discounts & Incentives
• Professional Development and Leadership Growth Opportunities
• State of the Art Facilities & Technology

What you will do:

The Family Relations Specialist will complete the referral process for outpatient therapy and developmental preschool operations.

• Completes the referral intake process, updates necessary systems, and requests needed paperwork.
• Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents.
• Schedules outpatient therapy and developmental preschool initial evaluations with parents.
• Communicates effectively and timely with state agencies and on-site locations in order to ensure quality of referral process, including phone calls and emails.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What you have:

• Ability to communicate effectively and professionally with a wide variety of people.
• Must be able to work with clients birth to age 21 and their families.
• Strong organizational skills with attention to detail and accuracy.
• Computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
• Ability to handle multiple tasks in a very busy environment.
• Ability to read and interpret documents such as safety rules, policies, and other company documents.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Reports for work dressed appropriately and complies with company policies regarding the dress code.
• Ability to maintain regular and punctual attendance.
• Ability to complete tasks in a timely manner.

Required Qualifications:

• High School Diploma or equivalent.
• Bachelor’s Degree, preferred.

Physical Demands:

While performing the duties of this job, the team member is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The team member is regularly required to move including walking, running, jumping, and sitting. The team member is regularly required to use hands and fingers to handle, lift, reach, and feel. The team member is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.If the team member is working at a Farm location, they must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Full Time

Compensation: Starts at $17.30 per hour