Family Peer Specialist: Crisis Support & Resources

Greater Philadelphia Urban Affairs; Philadelphia (Philadelphia County); Sur place; USD 33 000 - 34 000; Temps partiel

Résumé du poste

Philadelphia Family Voices is seeking a CRC Family Peer Specialist to support families at the Philadelphia’s Children’s Response Center. The role involves navigation, resource linkage, and peer support for families during visits and after discharge.

Responsibilities include information provision, data collection, and collaboration with CRC staff. The position requires flexible hours including evenings and weekends and is not remote.

Qualifications

• Self-identifies as parent or primary caregiver of a child with behavioral and/or mental health challenges or autism.
• Ability to use lived experience to support other families.
• At least one year experience in human services with children, youth/young adult or family programs impacted by autism or mental health challenges.
• Demonstrated knowledge of the system of services for children/adults with behavioral/mental health challenges and/or autism.
• Completion of Family Peer Support training within 60 days of hire.
• FBI, Child Abuse, and Criminal Background Clearances.
• Reliable mode of transportation.

Responsabilités

• Meet with families and youth that present to the CRC; identify needs and provide support, resources, and referrals both verbally and in writing.
• Answer family questions about services; serve as the contact person to the family/caregiver as needed.
• Work collaboratively with CRC staff and administration in the administration of advocacy and peer support to families and youth.
• Maintain positive, compassionate, and professional demeanor during all interactions with CRC staff and administration, families, children, and youth; serve as an emotional support and positive role model to parents and caregivers.
• Provide information about Philadelphia Family Voices and connect families who are interested in family peer supports services to the Family Resource Partner or delegate.
• Collect data and utilize tracking systems/electronic health record for reporting purposes.
• Provide discharge resources to parents/caregivers; follow up with families via phone to ensure linkages occurred and/or offer additional assistance or resources as needed.
• Adhere to the Philadelphia Family Voices family support empowerment and family-driven model and philosophy in providing strengths-based peer-to-peer support to parents of children and youth with behavioral and/or mental health challenges or autism.

Connaissances

Written and verbal communication

Interpersonal interaction

Technology skills

Public presentations

Negotiation and conflict resolution

Formation

High School Diploma or GED

Bachelor’s Degree

Outils

Microsoft Office

ADP

Electronic health records

Description du poste

Philadelphia Family Voices is seeking a CRC Family Peer Specialist to support families at the Philadelphia’s Children’s Response Center. The role involves navigation, resource linkage, and peer support for families during visits and after discharge.

Responsibilities include information provision, data collection, and collaboration with CRC staff. The position requires flexible hours including evenings and weekends and is not remote.