Empowering Family Peer Navigator for Behavioral Health

Greater Philadelphia Urban Affairs; Philadelphia (Philadelphia County); On-site; USD 32,000 - 34,000; Full time

Job summary

Philadelphia Family Voices is seeking a Family Peer Navigator to support families of children with behavioral health needs. You will mentor families, advocate within multiple systems, and help build individualized roadmaps for services, from evaluations to treatment.

The role emphasizes empathy, flexibility, and strong collaboration with a multidisciplinary team, with a 35-hour workweek and potential evenings/weekends.

Qualifications

• Parent/guardian with direct experience raising a child with autism spectrum disorder and navigating local systems.
• Strong written and verbal communication skills are required.
• Ability to interact professionally with families and external partners, including multi-disciplinary teams.
• Proficient computer skills including MS Office, EHR, and documentation systems.
• Flexibility to work evenings and weekends as needed.
• Demonstrated time management and organizational abilities.

Responsibilities

• Participate in regular supervision and team meetings.
• Attend required agency staff meetings and trainings.
• Gather and provide data as assigned and maintain documentation in our electronic system.
• Assist families in navigating educational, therapeutic, and social services and identify gaps in coverage.
• Coach families to develop advocacy skills and make informed decisions.
• Schedule regular meetings with families and provide warm hand-offs to services including CBH care managers.
• Develop and update family goal plans with families and monitor progress.
• Represent PFV in community events and maintain a positive public image.

Skills

Written & verbal communication

Interpersonal skills

Public speaking

Computer skills (MS Office, EHR, ADP)

Flexibility & collaboration

Time management

Organization

Attendance & reliability

Negotiation & conflict resolution

Strength-based approach

Education

High School Diploma or GED

Family Peer Support training

Autism Family Peer Support training

Tools

Microsoft Office

Electronic Health Records (EHR)

ADP

Job description

Philadelphia Family Voices is seeking a Family Peer Navigator to support families of children with behavioral health needs. You will mentor families, advocate within multiple systems, and help build individualized roadmaps for services, from evaluations to treatment.

The role emphasizes empathy, flexibility, and strong collaboration with a multidisciplinary team, with a 35-hour workweek and potential evenings/weekends.