Family Office Assistant

Pocketbook Agency; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Lunches provided

Job summary

Pocketbook Agency in New York, NY is seeking a warm, organized Family Office Assistant to support a private family office. This role focuses on hospitality, gifting, children’s projects, and event planning, with daily office operations and cross-property coordination in a high-touch setting.

The candidate should have family assistant/nanny or office assistant experience, enjoy working with children, and be comfortable with AI tools and MS Office.

Qualifications

• Prior experience as a family assistant, nanny, or office assistant in a private or high-touch setting.
• Enjoys working with children.
• Strong gifting instincts and an eye for presentation.
• Tech-savvy and comfortable using AI tools. Proficient in Microsoft Office.
• Highly organized and detail-oriented. Able to juggle competing deadlines.
• Warm, polished, and dependable, with strong discretion.
• Able to sit and stand for long periods and lift 40 lbs.

Responsibilities

• Greet office guests and support hospitality for meetings and lunches.
• Receive packages and mail and manage office deliveries.
• Maintain and restock the pantry, supplies, and office spaces. Place grocery orders and care for plants.
• Lead holiday and birthday gifting for the family and team. Build gift idea sheets for review, then order, wrap, deliver, and track.
• Support family projects, including photo books, children's events, and travel gift preparation.
• Handle children's orders, such as clothing, and help coordinate schedules as needed.
• Run occasional errands, including a child pickup when needed.
• Coordinate pet care and the transport of items between properties.
• Manage team uniforms, product inventories, and subscriptions.
• Plan team birthdays, work anniversaries, outings, and appreciation moments.
• Support new hire onboarding, including workspace setup and welcome materials.
• Assist with holiday decor installations and serve as backup for other office roles.

Skills

Family office experience

Nanny experience

Office administration

Tech-savvy

Microsoft Office

Discretion

Communication

Tools

AI tools

Job description

We are seeking a warm, organized, and resourceful Family Office Assistant to support a private family office in New York.. This role keeps the office running smoothly and supports the family with gifting, children's projects, and special occasions. The ideal candidate has a family assistant or nanny background, enjoys children, and brings a polished, hospitality-minded presence. This is not a nanny role, but you will be interacting with the children on a regular basis.

Responsibilities:

• Greet office guests and support hospitality for meetings and lunches.
• Receive packages and mail and manage office deliveries.
• Maintain and restock the pantry, supplies, and office spaces. Place grocery orders and care for plants.
• Lead holiday and birthday gifting for the family and team. Build gift idea sheets for review, then order, wrap, deliver, and track.
• Support family projects, including photo books, children's events, and travel gift preparation.
• Handle children's orders, such as clothing, and help coordinate schedules as needed.
• Run occasional errands, including a child pickup when needed.
• Coordinate pet care and the transport of items between properties.
• Manage team uniforms, product inventories, and subscriptions.
• Plan team birthdays, work anniversaries, outings, and appreciation moments.
• Support new hire onboarding, including workspace setup and welcome materials.
• Assist with holiday decor installations and serve as backup for other office roles.

Qualifications:

• Prior experience as a family assistant, nanny, or office assistant in a private or high-touch setting.
• Enjoys working with children.
• Strong gifting instincts and an eye for presentation.
• Tech-savvy and comfortable using AI tools. Proficient in Microsoft Office.
• Highly organized and detail-oriented. Able to juggle competing deadlines.
• Warm, polished, and dependable, with strong discretion.
• Able to sit and stand for long periods and lift 40 lbs.

Location: New York, NY. Must live locally. Fully in person, five days a week, in a Manhattan office.

Schedule: Monday through Friday, about 9:00 AM to 6:00 PM, with occasional later evenings as needed.

Compensation: $90,000 to $120,000 DOE, plus year-end bonus. Room to grow.

Benefits: Health, dental, and vision insurance, 401(k) with match, and lunches provided.