Family Medicaid Finance Advocate

Nemours in; Wilmington (DE); On-site; USD 52,000 - 68,000; Full time

Job summary

Nemours is seeking a compassionate Financial Family Medicaid Advocate to support families with the financial aspects of care, including Medicaid programs and financial assistance. The role involves interviewing families, gathering sensitive information, and coordinating with insurance carriers to determine benefits and obligations.

Responsibilities include educating families on options, processing applications, arranging payment plans, and assisting with Medicaid enrollment across DE/PA/NJ

Qualifications

• Minimum of 3 years of relevant work experience required.
• Certifications such as CHAA, CRCR or CAC preferred.

Responsibilities

• Provide compassionate entry-to-care financial advocacy for families navigating Nemours financial assistance and Medicaid programs.
• Coordinate with insurance carriers or internal verification to determine benefits, coinsurance and deductible amounts.
• Educate patients/families about financial options, applications, and enrollment for Medicaid and other programs.
• Gather, review and verify sensitive financial information from applicants for eligibility determinations.
• Develop payment arrangements and monitor accounts to ensure accurate posting and reconciliations.
• Assist with Medicaid Enrollment processes for DE/PA/NJ programs and support related education/training.
• Travel to other Nemours locations as needed to support Financial Services.

Education

Associates degree or 1 year of specialized training beyond high school

CHAA (Certified Healthcare Access Associate)

CRCR (Certified Revenue Cycle Representative)

CAC (Certified Application Counselor)

Job description

Nemours is seeking a compassionate Financial Family Medicaid Advocate to support families with the financial aspects of care, including Medicaid programs and financial assistance. The role involves interviewing families, gathering sensitive information, and coordinating with insurance carriers to determine benefits and obligations.

Responsibilities include educating families on options, processing applications, arranging payment plans, and assisting with Medicaid enrollment across DE/PA/NJ