Family Intensive Resource and Support Team Case Worker

Commonwealth of Massachusetts; Waltham (MA); Hybrid; USD 58,000 - 78,000; Full time

Job summary

The Department of Developmental Services in Massachusetts is seeking a Family Intensive Resource Support Team Case Worker (Direct Care Worker III) for the Metro Regional Office in Waltham. This full-time role focuses on assessing family needs and delivering direct supports in home and community settings to promote independence.

Responsibilities include developing goals, training families to implement plans, and providing behavioral, recreational, and community integration supports, along with

Qualifications

• Two (2) years of full-time, or equivalent part-time, experience in providing direct support services to persons with developmental/intellectual, emotional or physical disabilities
• Substitution: Associate’s degree or higher may substitute for one year of required experience
• Incumbents must possess a valid driver’s license at a class level specific to assignment
• Education, licensure, and certifications will be verified per Hiring Guidelines

Responsibilities

• Assist in assessing individual and family needs and develop goals and interventions
• Provide direct supports in home or community (behavioral, recreational, and community integration)
• Instruct and assist with daily living and social skills
• Train and mentor family members to implement program goals and contract
• Work with families to implement goals and perform administrative tasks as needed

Skills

Bilingual ability (Spanish) preferred

Knowledge of general disability groups

Understanding of Human Rights

Ability to use current marketed软件

Education

Associate’s degree or higher in human services field

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Family Intensive Resource and Support Team Case Worker (260006ZF)

Job Description

Family Intensive Resource and Support Team Case Worker - ( 260006ZF )

Description

The Department of Developmental Services (DDS) is searching for an enthusiastic, outgoing, reliable individual to fill a Family Intensive Resource Support Team Case Worker (Direct Care Worker III) with theFamily Intensive Resource Support Teamlocated at the DDS/Metro Regional Office in Waltham, MA.

Duties and Responsibilities :(these duties are a general summary and not all inclusive).

• Assists in the assessment of individual and family needs and in the development of goals and interventions to address those needs.
• Provide programmatic direct supports to everyone within clients’ home or community. These supports may include but are not limited to: Behavioral, Recreational, and Community safety and community integration programming.
• Provide direct supports in daily living and social skills by instructing and/or assisting individuals.
• Provides training and mentoring and serves as a role model for family members to effectively implement the goals of theFamily Intensive Resource Support Teamcontract.
• Works with families to implement the goals identified in theFamily Intensive Resource Support Teamcontract.
• Performs all administrative tasks, as needed.

Preferred Qualifications:

• Bilingual ability (Spanish) preferred.
• Knowledge of general disability groups
• Understanding of Human Rights
• Ability to use current marketed software

Please Note:

• Schedule: Monday through Friday, 9am - 5:30pm
• Days off: Sunday and Saturday

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of the government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov

Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least two (2) years of full-time, or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

An Associate’s degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for one (1) year of the required experience.

Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affandependent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Waltham - 465 Waverly Oaks Rd

Job

Direct Care

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Job Posting

Oct 20, 2026, 2:21:11 PM

Number of Openings

1

Salary

58,336.20 - 78,157.82 Yearly

If you have Diversity, Affirmenation or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835867

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes