Residential Supervisor II

Commonwealth of Massachusetts; Middleborough (MA); On-site; USD 75,000 - 102,000; Full time

Job summary

Department of Developmental Services seeks a Residential Supervisor II to oversee a duplex-style residential home in Middleboro, MA. The role requires supervision of approximately 25 direct support staff, implementation of ISP, and active support to maximize consumers’ human rights and community involvement.

This emergency-designated position operates 24/7 with mandatory overtime as needed. Travel is required; valid MA Class D license or equivalent may be necessary for travel between sites.

Qualifications

• Experience supervising and evaluating multiple staff.
• Ability to implement individual service plans (ISP).
• Strong record-keeping and scheduling skills.

Responsibilities

• Supervise, train, evaluate, and schedule ~25 direct support staff.
• Implement ISP for consumers.
• Provide direct support to uphold consumer rights and community participation.
• Monitor consumer funds and health coordination with nursing supports.
• Ensure compliance with laws, policies and procedures.

Skills

Supervision

Staff scheduling

Interviews

Communication

Policy compliance

Record keeping

Training

Teamwork

Discretion

Conflict management

Tools

Microsoft Office

Job description

An Official website of the Commonwealth of Massachusetts

Job Description

Description

The Department of Developmental Services (DDS) is seeking to fill a Residential Supervisor II position. The Residential Supervisor II is responsible for supervising a duplex style residential home located in Middleboro, MA.

Please Note: Travel is required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state.

Duties and Responsibilities

(these duties are a general summary and not all inclusive.)

• Supervision, training, evaluation, and scheduling of approximately 25 direct support staff.
• Implement consumer individual service plans (ISP).
• Provide direct support as needed to enhance the fulfillment of the consumer’s human rights, individual control, and community membership.
• Monitor residential and consumer funds.
• Oversee consumer health coordination with nursing supports.
• Ensure compliance with Federal, State and Department regulations, policies, and procedures.

Required Qualifications

• Knowledge of the fundamental types and barriers of mental health and developmental/intellectual disabilities
• Knowledge of principles and practices of interviewing.
• Ability to supervise, including planning and assigning work according to the nature of the job, assessing the capabilities of subordinates and available resources; overseeing work through periodic evaluations; determining subordinates training needs and providing or arranging for such training; motivate subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
• Ability to gather information through questioning and observing individuals and by examining recorded documents.
• Ability to understand, explain and apply the provisions of the laws, rules, regulations, policies, process specifications, standards and guidelines governing assigned residential activities.
• Ability to establish and maintain professional working relationships with others.
• Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
• Ability to interact with people who are under physical and/or emotional stress.
• Ability to work cooperatively and effectively with staff members, individuals served, and the representatives of organizations.
• Ability to handle stressful and emergency situations.
• Ability to work in group situations.
• Ability to work within a team setting.
• Ability to exercise discretion in handling confidential information.
• Ability to advocate for the individuals.
• Ability to facilitate groups/meetings.
• Ability to accurately record information provided orally.
• Ability to maintain accurate records.
• Ability to manage a largely administrative task load.
• Ability to give oral and written instructions in precise, understandable manner.
• Ability to work with individuals with developmental/intellectual disabilities and/or who exhibit emotional/behavioral challenges.

Preferred Qualifications

• Familiarity with Microsoft programs.
• Experience working with individuals have Intellectual Disabilities;Skills using communication styles and/or augmentative communication systems.

Special Requirements

• Must be at least eighteen (18) years of age.

Schedule

7:30 am - 4:00 pm on Sunday, Tuesday, and Thursday

11:00 am - 7:30 pm on Monday

6:30 am - 3:00 pm on Wednesday

Days Off: Friday & Saturday

Flexibility required to meet the needs of the program.

This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan. This means that whenever the Governor declares that the Commonwealth is in a state of emergency, the selected candidate will be required to report to work.

The Residential Supervisor II position is in a program that operates 24-hours/7 days a week. Candidates must be flexible in their work schedule. The Department requires employees in this position to be able to perform Mandatory Overtime when circumstances dictate the need.

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

Minimum Entrance Requirements

At least four years of full-time, or equivalent part-time, professional experience in counseling, guidance, teaching or therapeutic services for individuals with developmental disabilities, of which at least two years must have been in a supervisory capacity.

Substitutions

• A Bachelor’s degree with a major in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for two (2) years of the required nonsupervisory experience on the basis of two years of education for one year of experience.
• A Master’s or higher degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning may be substituted for an additional year of the required nonsupervisory experience on the basis of two years of education for one year of experience.
• One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
• No substitution will be permitted for the required supervisory experience.

Licenses

Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affinitive Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Salary: 74,773.40 - 102,127.22 Yearly

If you have Diversity, Affinitive Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival / [e-mail] - 8572835830

Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation

First consideration will be given to those applicants that apply within the first 14 days.