Family Enrollment Coordinator

Jimmy Jazz; Arvada (CO); On-site; USD 54,000 - 66,000; Full time

Job summary

Faith Church and Faith Christian Academy are seeking an Enrollment Coordinator to lead the unified enrollment experience from inquiry through onboarding and retention. You will maintain systems, conduct timely outreach, tours, and follow-up to support informed decisions.

The role combines strategic enrollment leadership with compassionate service, coordinating activities across both organizations and ensuring a smooth, family-centric enrollment journey.

Qualifications

• The role requires an active relationship with Jesus Christ.
• Two+ years in enrollment, admissions, customer service, marketing, or related, relationship-centered role.
• Bachelor’s degree preferred; equivalent relevant experience may be considered.

Responsibilities

• Lead and improve the enrollment journey for both organizations through onboarding and retention.
• Serve as primary contact for prospective families with tours and timely follow-up.
• Develop enrollment strategies aligned with mission and goals.
• Maintain accurate enrollment records, histories, and follow-up dates across systems.
• Analyze enrollment trends and provide reports and recommendations to leaders.
• Collaborate to remove enrollment barriers and improve family transitions.
• Manage FCA inquiries, tours, applications, registrations, and enrollment status.
• Oversee Sonshine Center inquiries, tours, enrollment, waitlists, and records.
• Manage the enrollment budget.
• Other duties as assigned.

Skills

Religious commitment

Communication skills

CRM experience

Microsoft Office

Education

Bachelor’s degree in marketing, communications, education, or related field

Tools

FACTS SIS

Procare

FinalSite

Job description

Sonshine Center - FAITH Church - FAITH Christian Academy

Show Map

• Base Pay $60,000.00 / Year
• Employee Type Full Time

Description

The Enrollment Coordinatorleads a unified enrollment experience for Faith Christian Academy and Sonshine Center, serving families from initial inquiry through first-day readiness, and ongoing retention. This role combines strategic enrollment leadership with attentive, compassionate service. The Coordinator sees the big picture across both organizations while maintaining the detailed systems, timely follow-up, and relationship-centered communication needed to help move families confidently through the enrollment process.

Experience and Knowledge Required:

• Must have an active and growing relationship with Jesus Christ.
• Bachelor’s degree in marketing, communications, education, business, or a related field preferred; equivalent relevant experience may be considered.
• Two or more years of experience in enrollment, admissions, customer service, marketing, education, or a related relationship-centered role is preferred.
• Excellent written, verbal, interpersonal, organizational, and follow-through skills.
• Proficiency in Microsoft Office and the ability to learn CRM, enrollment, and records systems; experience with FACTS SIS, Procare, or FinalSite preferred.

Essential Functions and Responsibilities:

• Lead and improve the enrollment journey for both organizations, from inquiry through onboarding and retention.
• Serve as the primary contact for prospective families, providing warm, timely communication, tours, and follow-up that supports informed decisions.
• Develop enrollment strategies aligned with mission, capacity, and goals.
• Maintain accurate enrollment records, communication histories, waitlists, follow-up dates, and next steps across all systems.
• Analyze enrollment trends, capacity, conversions, and projections; provide leaders with reports and recommendations.
• Partner with leaders and staff to remove enrollment barriers, strengthen family transitions, and improve the overall experience.
• Manage FCA inquiries, tours, applications, assessments, registration, enrollment status, non-traditional programs, and referral tuition credits.
• Manage Sonshine Center inquiries, tours, enrollment, waitlists, classroom availability, required records, and first-day readiness.
• Manage the enrollment budget.
• Other duties as assigned.

Additional Requirements:

• Flexible schedule to support tours, events, and occasional evening or weekend responsibilities.
• Self-starter who can balance strategic thinking with detailed execution, shifting priorities, and multi-organization coordination.
• Maintains confidentiality with sensitive family and child information.
• Demonstrates excellent follow-through, timely communication, a Christ-like attitude, and a heart for service.