Family Engagement Coordinator

Wu Yee Children's Services; San Francisco (CA); On-site; USD 60,000 - 92,000; Full time

Benefits offered by this job

Health, dental & vision insurance

403(b) with match after 1 year

Paid holidays and vacation

Paid sick leave

Employee child care slots (discount)

Job summary

Wu Yee Children's Services is seeking a Family Engagement Coordinator to lead agency-wide family engagement initiatives, coordinate parent leadership, develop education programs, and support transitions from enrollment through program exit. The role requires working across Center-Based, Home Visiting, and FCCHEN options with a focus on PFCE framework and continuous improvement.

The ideal candidate has 3+ years experience with diverse families, a Bachelor's in a related field (Master's

Qualifications

• Minimum three years of experience working with children and families.
• Bachelor's Degree in Social Work, Psychology, Child Development, Human Services, Education, or related field; Master’s preferred.
• Knowledge of Head Start/Early Head Start standards and local community resources preferred.

Responsibilities

• Initiative Coordination: Lead and coordinate agency-wide family engagement initiatives; develop family engagement resources, workshops, and engagement campaigns.
• Parent Leadership: Coordinate Parent Ambassadors, Family Committees, and parent leadership opportunities.
• Parent Education: Develop and coordinate parent education including financial literacy, parenting education, health education, and family learning opportunities.
• Transition Support: Support family engagement from enrollment, orientation, and onboarding through transition and program completion; coordinate Pre-K to Kindergarten and other transition activities.
• Staff Coaching & Training: Coach Family Service Staff (FSS) on family engagement best practices and strategies; provide coaching, technical assistance, and training to FSS.
• Program Alignment: Support Center-Based, Home Visiting, and FCCHEN programs, ensuring the implementation of the PFCE Framework.
• Compliance & Quality Assurance: Ensure compliance with Head Start Performance Standards and agency policies; conduct monitoring, quality assurance, and continuous improvement activities.
• Data & Documentation: Monitor ChildPlus documentation, file quality, and family services requirements; analyze family engagement data and recommend improvements.
• Policy & Communication: Develop and update policies, procedures, forms, and family service tools; maintain regular communication with staff and families to support quality program performance.
• Collaboration: Collaborate with other content areas to support children and families; participate in Self-Assessment and other program improvement activities.
• Other Duties: Perform other duties as assigned.

Skills

Experience with diverse populations

Relationship-Based communication

Service coordination across programs

Education

Bachelor's Degree in Social Work or related field

Master's degree preferred

Tools

Microsoft Office

ChildPlus

Job description

To ensure active and meaningful family engagement by leading parent education, family leadership, family engagement initiatives, and successful transitions from enrollment through program exit while supporting Family Service Staff across all program options.

Language: Bilingual in Spanish OR Cantonese preferred

ESSENTIAL DUTIES

• Initiative Coordination: Lead and coordinate agency-wide family engagement initiatives; develop family engagement resources, workshops, and engagement campaigns.
• Parent Leadership: Coordinate Parent Ambassadors, Family Committees, and parent leadership opportunities.
• Parent Education: Develop and coordinate parent education including financial literacy, parenting education, health education, and family learning opportunities.
• Transition Support: Support family engagement from enrollment, orientation, and onboarding through transition and program completion; coordinate Pre-K to Kindergarten and other transition activities.
• Staff Coaching & Training: Coach Family Service Staff (FSS) on family engagement best practices and strategies; provide coaching, technical assistance, and training to FSS.
• Program Alignment: Support Center-Based, Home Visiting, and FCCHEN programs, ensuring the implementation of the Parent, Family and Community Engagement (PFCE) Framework.
• Compliance & Quality Assurance: Ensure compliance with Head Start Performance Standards and agency policies; conduct monitoring, quality assurance, and continuous improvement activities.
• Data & Documentation: Monitor ChildPlus documentation, file quality, and family services requirements; analyze family engagement data and recommend improvements.
• Policy & Communication: Develop and update policies, procedures, forms, and family service tools; maintain regular communication with staff and families to support quality program performance.
  Collaboration: Collaborate with other content areas to support children and families; participate in Self-Assessment and other program improvement activities.
• Other Duties: Perform other duties as assigned.

QUALIFICATIONS

• Experience: Minimum three years of experience working with children and families, with proven experience working alongside diverse populations.
• Education: Bachelor's Degree in Social Work, Psychology, Child Development, Human Services, Education, or a related field; Master's degree preferred.
• Regulatory & Community Knowledge: Knowledge of Head Start/Early Head Start standards and local community resources preferred.
• Technical Proficiency:Proficient with Microsoft Office and ChildPlus data management systems.
• Service Coordination:Ability to effectively coordinate services across multiple program options.

Core Competencies

• Relationship-Based Communicator: Excellent written and verbal communication skills; ability to maintain collaborative communication with diverse staff, families, and community partners.
• Analytical Care: Ability to interpret family engagement metrics and documentation trends to recommend targeted program improvements.
• Adaptive Resourcefulness: Highly skilled in developing training, workshops, and educational strategies that meet changing parent and family needs.

Physical and Cognitive Demands

Note on Essential Functions: Wu Yee Children's Services is committed to diversity and inclusion; reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

• Communication: Exceptional verbal and written skills; must be able to effectively exchange information, facilitate workshops, and communicate seamlessly with staff and families.
• Physical Activity: Regularly required to move across multiple program options (Center-Based, Home Visiting, and FCCHEN settings) to provide coaching and support.
• Environment: Ability to function effectively in professional office environments, childcare centers, and community spaces.
• Cognition: Regularly required to monitor and analyze documentation quality, solve complex family service challenges, and manage reporting requirements under tight timelines

COMPENSATION AND BENEFITS

• The pay range for this position is $59,510 - $92,240. A new hire generally starts between $59,510 and $75,870. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, internal equity, and other business and organizational needs.
• Fully paid employee health, dental, and vision.
• 403b with matching contribution after 1 year.
• 14 holidays, 15 days vacation, and paid sick leave.
• Employee child care slots at reduced tuition on an as-available basis.
• Lots of opportunities for advancement across the organization.
• Extensive paid training and professional development.

Wu Yee Children's Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affi­mative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law.

Wu Yee Children's Services is an equal opportunity employer.