Family Court Intake & Case Coordinator

Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts; Fort Myers (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts, is seeking an Intake Specialist I for the Family Court Services Self-Help Program. You will conduct interviews, assist self-represented litigants with completing forms, notarize documents, and coordinate case intake and scheduling in a high-volume environment.

The role emphasizes quality customer service, confidentiality, and collaboration with court staff.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• Family law experience preferred.

Responsibilities

• Assist self-represented litigants in completing family law forms.
• Perform case screenings and coordinate intake and hearings.
• Provide front desk and telephone support with high-volume inquiries.
• Maintain confidentiality and deliver clear information on family law processes.
• Provide clerical support including data entry, mail processing, and document handling.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

Associates degree

High school diploma or GED

Tools

Odyssey

Microsoft Word

Outlook

Excel

Job description

Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts, is seeking an Intake Specialist I for the Family Court Services Self-Help Program. You will conduct interviews, assist self-represented litigants with completing forms, notarize documents, and coordinate case intake and scheduling in a high-volume environment.

The role emphasizes quality customer service, confidentiality, and collaboration with court staff.