Family & Community Support Aide 3

Commonwealth-of-Pennsylvania; Fairview Township (Erie County); On-site; USD 40,000 - 48,000; Full time

Job summary

Delaware County Department of Human Services Office of Children and Youth Services is hiring a County Social Services Aide 3 to provide short-term supportive services to families facing child abuse or neglect concerns. You will assist with transportation, visits, records, and connecting families to community resources.

Core duties include monitoring visits, helping with basic needs, and collaborating with staff on safety planning and service delivery.

Qualifications

• One year as a County Social Services Aide 2; or
• Graduation from high school, or its equivalency, and three years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information;
• An associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences, and one year of experience in a human services agency;
• Any equivalent combination of experience and training.

Responsibilities

• Family Support: Assist families in meeting basic needs such as food, clothing, housing, and employment resources
• Transportation Help: Provide transportation for clients to appointments, visits, and emergency situations
• Visit Monitoring: Observe family visits and report behaviors, concerns, and progress to staff
• Record Assistance: Pick up and deliver records, letters, and documents for caseworkers and other staff
• Community Contact: Help clients connect with community services and participate in multi-service planning meetings
• Staff Collaboration: Support workers with tasks such as home visits, safety plan monitoring, filing, mailing, or clerical needs

Education

High school diploma or equivalent

Associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or related social sciences

Job description

Delaware County Department of Human Services Office of Children and Youth Services is hiring a County Social Services Aide 3 to provide short-term supportive services to families facing child abuse or neglect concerns. You will assist with transportation, visits, records, and connecting families to community resources.

Core duties include monitoring visits, helping with basic needs, and collaborating with staff on safety planning and service delivery.